Family Services Manager at Virginia Dept of Social Services

Laurel, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

167578.0

Posted On

21 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Staff Supervision, Data Analysis, Strategic Planning, Case Review, Quality Assurance, Policy Implementation, Crisis Management, Budgeting, Performance Monitoring, Inter-agency Coordination, Regulatory Compliance

Industry

Government Administration

Description

APPLY HERE [https://careers.henrico.gov/careersmarketplace/PositionDetail?jobId=804] Why this role? This executive leadership role shapes how families are supported, how risks are prevented, and how lives are changed every day. Ideal Candidate: The ideal candidate for this role has served as a CPS or In-Home Services Supervisor in a Virginia local DSS, bringing strong, hands-on mastery of these programs. What You'll Do * Manage the work of the division: * CPS & APS hotlines, services intake, Child Protective Services, and Prevention (In-Home Services and Family Support). * Review monthly reports on staff, work assignments and program mandates, provide data analysis to identify trends & target areas for improvement. * Prepare monthly statistics for performance measures. * Prepare records for release in compliance with federal & state guidelines * Maintain & purge records for the Department * Coordinate audits & quality assurance reviews by state and other entities, including internal case reviews * Program Planning: * Review appeals & state QA results looking for trends and training needs. * Evaluate staffing and organizational needs & makes recommendations. * Develop performance standards and prepare corrective action plans as needed. * Maintain & update the divisions’ SOP. * Develop implementation plans for new policies & procedures impacting service programs. * Manage staff & supervisors: * Recommend hiring, transfer, promotion, and termination of personnel * Onboarding & orientation for new hires * Train & ensure the development of family services supervisors and staff * Serve on the Department’s executive & leadership teams. * Leads the Department in the development & implementation of strategic plans. * Promotes a culture of professionalism, professional development, and continuous learning & improvement. * Serves on boards, task forces, committees & other organizations related to the work of the Department and the County. Examples include Systems of Care, MDT, FAPT, Trauma-Informed Leadership Team, Central Region Child Welfare Supervisors, Policy Advisory Committee, best practice court team and other opportunities locally, regionally and across the state. * Plan & host division meetings & trainings * Services in a leadership role for emergency shelter teams and disaster planning * Provides supervisory coverage for child welfare on-call * Performs other duties as assigned. Minimum Qualifications Four (4) year baccalaureate degree in a relevant human services field and four (4) years of relevant program experience, including one (1) year in a supervisor role OR any equivalent combination of four (4) year human services baccalaureate degree and experience that provides the necessary knowledge, skills and abilities. APPLY HERE [https://careers.henrico.gov/careersmarketplace/PositionDetail?jobId=804] VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.

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Responsibilities

This executive role manages the division's child and adult protective services, including intake, prevention, and in-home services. The manager is responsible for staff development, strategic planning, and ensuring compliance with state and federal guidelines.