Family Services Specialist I/II at Oklahoma Department Of Human Services

Enid, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

40248.0

Posted On

30 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Assessment, Eligibility Determination, Caseload Management, Documentation, Program Referrals, Interviewing, Clerical Office Work, Professional Communication

Industry

Civic and Social Organizations

Description

Family Services Specialist I/II This position is located in Enid, Oklahoma. Annual Salary: Level I H14A: $37,440.00 + Full State Employee Benefits Level II H14B: $40,248.00 + Full State Employee Benefits Travel is Occasional. Must possess a valid driver's license and maintain required car insurance. Minimum Qualifications: Level I: Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. Level II: Education and Experience requirements consist of a bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. OR two (2) years of experience as a Family Services Specialist. Job Responsibilities Greet clients in a professional and kind manner via phone or in an OKDHS retail space. -Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services. -This position may be full-time in an office setting, full-time work from home, or a hybrid of the two. -Interview clients in an office setting or via phone. -Manage a caseload. -Compile data and complete documentation for eligibility. -Make appropriate program referrals to community resources. -Participate in individual and staff conferences. -Must attend all mandatory trainings associated with the position. If you have questions, please contact DHS.Careers@okdhs.org OKDHS is a Fair Chance Employer. This is a position in the Oklahoma Civil Service Announcement Number: 26-GH079 83007979/JR58156

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Responsibilities

The specialist assesses client needs to determine eligibility for Adult and Family Services programs and manages a dedicated caseload. Responsibilities include interviewing clients, compiling documentation, and making referrals to community resources.