Family Services Specialist IV - OKDHS ONLY at Oklahoma DHS

Sapulpa, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

49806.9

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Policy Administration, Social Work, Client Support, Data Entry, Problem Solving, Interdisciplinary Collaboration, Training, Communication, Customer Service, Application Review, Document Management, Team Coordination, Performance Evaluation, Goal Setting, Self-Sufficiency

Industry

Civic and Social Organizations

Description

THIS POSITION IS OPEN TO CURRENT OKDHS EMPLOYEES ONLY. This position is located is a Sapulpa, Oklahoma. Family Services Specialist IV - H14D Annual Salary: $49,806.90 + Full State Employee Benefits Travel is occasional. Must possess a valid driver's license and maintain required car insurance. This position is designed for telework/work from home however, the employee will be training in an office setting (in person) for the first 120 days and evaluated on performance before working from home full time. All telework positions are subject to Agency Director approval. Minimum Qualifications: Education and Experience requirements consist of: a master’s degree and one (1) year of qualifying experience. or a bachelor’s degree and two (2) years of experience in professional social work. or an equivalent combination of education and experience, substituting one (1) year of experience in professional social work for each year of the bachelor’s degree. or four (4) years of experience as a Family Services Specialist. Job Responsibilities This is a leadership-level position where the employee provides direct supervision to lower-level staff. The employee assigned to this level will supervise, and administer policy and procedure to a team of professional Family Services Specialists who provide SNAP, Childcare, and ABD related medical services. Review and respond to requests for information and clarification of laws, policies, and procedures surrounding social safety net programs; provide responses to inquiries concerning applications and review filing requirements, due dates, and similar information. Coordinates with other staff or units as needed to clarify policies and procedures determines the status of individual applications, reviews and resolves problems; routes requests to appropriate staff and units for processing; and scans and uploads customer verifications. Enters and retrieves information into the system; receives and reviews documents including customer verification; proofreads previously entered data and makes routine corrections. Participates in staff conferences and interdisciplinary team meetings for the purpose of determining successful pathways for client success in reaching their individual goals and achieving self-sufficiency. Employee shall attend all training, meetings, and conferences as directed. __________ If you have questions, please contact [email protected] OKDHS is a Fair Chance Employer. This is a position in the Oklahoma Civil Service Announcement Number: 26-BB013 83005479/JR54995

Responsibilities

The employee provides direct supervision to lower-level staff and administers policies and procedures for a team of Family Services Specialists. Responsibilities include reviewing applications, coordinating with staff, and participating in team meetings to support client success.