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Family Services Specialist at Texas Children's Careers

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compliance, Patient Coordination, Report Preparation, Process Improvement, Staff Education, Issue Investigation, Database Coordination, Policy Adherence

Industry

Hospitals and Health Care

Description

We are searching for a Family Services Specialist. Someone who will ensure compliance with hospital policies, HIPPA regulations and facilitate hospital response to requests for patient coordination which may include bed placement, EMTALA and state transfer regulations. To prepare reports for executive groups and make recommendations on process improvements. Think you've got what it takes? Qualifications: H.S. Diploma or GED required Bachelor's degree in business or related field preferred 3 years experience in face-to-face customer service in the healthcare, family services, children's services, education, hospitality, or entertainment industries required Responsibilities: Coordinates patient needs related to hospital and/ or clinic visits. Identifies issues requiring staff education and clarification. Investigates issues and makes recommendations for improvements. Ensures that department and hospital practices are in line with policies. Prepares reports on patient coordination for departments and committees. Coordinates patient information databases. Educates staff on department processes and departmental and hospital policies. Evaluates processes and assists with the development of processes to improve department function.

Responsibilities

The Family Services Specialist coordinates patient needs related to hospital and clinic visits and ensures that department practices align with hospital policies. They also prepare reports on patient coordination and make recommendations for process improvements.