Family Store Manager at The Salvation Army

Maclean, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Management, People Leadership, Communication Skills, Interpersonal Skills, Time Management, Task Prioritization, Team Orientation, Mentoring, Training, Supervision, Customer Service, Financial Management, WHS Compliance, Community Engagement, Volunteer Support, Relationship Building

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About us The Salvation Army is seeking a Family Store Manager for our Maclean Family Store — a role for someone who sees retail not just as a business, but as a ministry expression of Christian faith, service, and community engagement. About the role We are seeking a mission-aligned Family Store Manager who is motivated by Christian service and community impact. As a Store Manager you will oversee the retail, recycling, pick-up & delivery, and administrative operations of the Maclean Family Store. The store operates as an extension of The Salvation Army’s mission, providing both practical support to the community and generating recurrent income to support Corps activities. You will lead a dedicated team of volunteers, build strong community and business partnerships, and ensure the store reflects The Salvation Army’s Christian values through excellence, compassion, and integrity. This is a maximum-term, 12-month contract, working 24 hours per week. Salary is in accordance with General Retail Award Level 6. How you will make an impact Oversee day-to-day store operations ensuring a welcoming, safe, and well-presented environment Deliver and model outstanding customer service aligned with Christian values Manage stock intake, pricing, rotation, display, promotions, and disposal of unsuitable stock Ensure accurate financial processes including cash handling, banking, and security in line with TSA procedures Coordinate stock deliveries and donations with The Salvation Army warehouse Complete all administrative tasks and reporting accurately and on time Maintain WHS compliance in line with TSA policies and relevant legislation Lead, recruit, train, and support volunteers in alignment with The Salvation Army’s mission and values Equip volunteers with the information and support needed to work safely and effectively Foster a warm, inclusive, and encouraging team culture Provide constructive feedback, recognise contributions, and encourage participation Build positive relationships with local businesses, services, and community organisations Support referral pathways and community engagement through the Family Store Contribute to the store’s success as a sustainable source of income supporting Corps activities What you will bring A genuine appreciation of, and willingness to actively promote, support, and model, The Salvation Army’s Christian mission and values Proven retail management experience (ideally 5+ years) Demonstrated people leadership skills, particularly with volunteers Strong communication and interpersonal skills Ability to manage time, prioritise tasks, and work autonomously Flexible, positive, and team-oriented attitude Experience in mentoring, training, and supervising others Reasonable level of physical fitness for operational duties First Aid Certificate (or willingness to obtain) Nationally Coordinated Criminal History Check Current valid Driver’s Licence (for access/use of TSA vehicles) What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Flexible working arrangements. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. How to apply If you are passionate about retail, community service, and living out your Christian faith in your work, we encourage you to apply. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Family Store Manager will oversee the retail, recycling, pick-up & delivery, and administrative operations of the Maclean Family Store. This includes ensuring a welcoming environment, managing stock, and leading a team of volunteers.