Family Success and Administrative Assistant at BLOOMING BEHAVIOR SERVICES LLC

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

25.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lead Sourcing, Customer Support, Patient Onboarding, Authorization Management, Scheduling, Office Administration, Inventory Management, Email Management, Digital Marketing, Canva, Excel, Planning, Organization, Critical Thinking, Communication, Interpersonal Skills

Industry

Individual and Family Services

Description

Description Blooming Behavior Services provides evidence-based Applied Behavior Analysis (ABA) therapy for children on the spectrum or with developmental disabilities. We strive to provide the best treatment possible for our clients. Come Bloom with us and change a family's life. We are looking to hire a Family Success and Administrative Assistant in San Diego who wants to join a growing company and utilize their experience to make a significant impact on their fellow employees’ lives and the families we serve. This is a full-time, in-person role requiring 40 hours of work per week. The position is based out of our office in Mission Valley, with a consistent on-site schedule Monday through Friday. What you will do: Source and qualify new leads for ABA referrals within the designated region covering pediatricians, psychologists/neuropsychologists, daycares and other potential partners Speak with parents interested in ABA services support access to care by responding to questions or provide information requested. Verify incoming new patient paperwork is completed and complete new patient onboarding within internal systems Input new and ongoing authorizations for all patients Other duties as assigned include but are not limited to assisting with faxes and patient intake. Address and Determine solutions and fill client and staff scheduling needs based on collaboration with Scheduling, Behavior Analysts and Clinical Directors (including sub sessions, start dates, etc) Assist with office administration tasks related to inventory, materials management, and meeting reservations Maintain office space Check and respond to company emails Use existing preconfigured assets (e.g., postcards, flyers, email templates) to support campaigns or create new assets Generate Canva, Excel or other related program documents for social media, team huddles, holidays, etc. Assist in planning and set up for team meetings social events Other duties, as requested Requirements Qualifications: Availability Monday -Friday 8:00 AM - 5:00 PM High school diploma or GED Bilingual in Spanish preferred Proficient in software systems including Excel, PowerPoint, Monday.com and G-Suite Must have medical office experience with scheduling or onboarding new patients for a hospital, ER/OR, or mobile clinical staff Excellent customer-oriented attitude Ability to "think on your feet" and problem-solve on the go Proficiency in digital marketing tools High level of planning and organizational skills; high energy; excellence driven; team player Must have excellent critical thinking, communication, and interpersonal skills Prioritize and handle multiple tasks simultaneously Proficient in Central Reach and Paylocity Preferred Past work history with ABA scheduling is strongly preferred Benefits of Working at Blooming: $18.00- $25.00 / hour - based on qualifications Medical, Dental, and Vision insurance through Kaiser Permanente Company Sponsored 401k Paid Holidays and PTO Casual work environment with GREAT company culture! Company events, including social gatherings, brunches, picnics, and more Opportunities for advancement

Responsibilities

The assistant will manage lead generation for ABA referrals by contacting pediatricians and other partners, and support parents interested in services by answering questions and facilitating access to care. Key duties also involve verifying patient paperwork, onboarding new patients in internal systems, and managing ongoing authorizations for all clients.