POSITION OVERVIEW

The part-time Family Success Center Coordinator will play a critical role in supporting the overall operations of the Historic Anacostia Family Success Center. This position focuses on resource navigation, program support, and engaging with families to promote well-being and success. The Coordinator will assist with the day-to-day activities of the center, ensure families have access to community resources, attend relevant meetings and training, and help maintain a welcoming, supportive environment. This part-time position (25 hours/week) is contingent upon grant funds.

EXPERIENCE, KNOWLEDGE, AND SKILLS REQUIREMENTS

• Commitment to Martha’s Table’s mission.
• Strong interpersonal skills with the ability to work effectively and built trust with a wide range of constituencies in diverse communities.
• Knowledge of community resources and systems of care.
• Strong organizational and time management skills with attention to detail.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in Microsoft Office Suite and Google Suite, and comfort with data tracking software.
• Bilingual in English/Spanish, preferred.

EDUCATION AND TRAINING REQUIREMENTS

• 
  High School Diploma or GED equivalent required.
• 
  At least 2 years of experience in family services, case management, or community-based work preferred or a Bachelor’s degree in social work, human services, education, or a related field (preferred but not required).

Resource Navigation

• Serve as a point of contact for families seeking assistance with housing, employment, education, healthcare, and other basic needs.
• Provide individualized guidance to families to identify and access appropriate resources and services.
• Maintain up-to-date knowledge of community resources and referral pathways.
• Track and follow up on referrals to ensure families receive needed services

Resource Navigation

• Serve as a point of contact for families seeking assistance with housing, employment, education, healthcare, and other basic needs.
• Provide individualized guidance to families to identify and access appropriate resources and services.
• Maintain up-to-date knowledge of community resources and referral pathways.
• Track and follow up on referrals to ensure families receive needed services.

Family Success Center Support

• Assist with coordinating and implementing workshops, events, and activities that promote family success and well-being.
• Provide administrative support for center programs, including scheduling, participant registration, and data tracking.
• Support the maintenance of a welcoming, organized space for families and staff.
• Collaborate with the Family Success Center Manager and other Martha’s Table team members to develop and improve center initiatives.
• Assist and collaborate with community members/groups, including serving as the backup liaison to Historic Anacostia FSC Community Advisory Council.

Family and Community Engagement

• Build and maintain strong relationships with families to foster trust and ongoing engagement.
• Encourage family participation in programs and services offered by the center.
• Gather feedback from families to inform program improvements and ensure services meet community needs.

Professional Development and Training

• Attend regular meetings, training sessions, and workshops to stay current on best practices in resource navigation and family support.
• Obtain and maintain certifications or specialized training relevant to the role (e.g., Adverse Childhood Experiences (ACEs), trauma-informed care).

Collaboration and Advocacy

• Partner with community organizations and agencies to coordinate services and build resource networks.
• Represent the Family Success Center at community meetings, advisory boards, and collaborative discussions.
• Advocate for families by sharing insights and concerns with stakeholders and leadership.

Additional Responsibilites

• Performs other duties as assigned.
• Attend at least 2 anchor events annually
• Commitment to Martha’s Table’s mission and core values of compassion, respect, teamwork, and accountability
• Embodies and serves as a model for “white glove service” and our organization’s core values.
• Ability to work events on nights and weekends.