任职资格QUALIFICATIONS

• 本科及以上学历教育、心理、管理、传播等相关专业优先
• 2 年以上教育服务、客户成功、项目管理或高端客户服务相关经验
• 具备优秀的沟通表达能力情绪稳定能应对高期望客户群体
• 具有项目意识逻辑清晰能在多任务中理顺优先级并持续推动进展
• 英语流利能够与海外导师或家长直接沟通有国际教育背景或熟悉美本 / 英联邦留学体系者优先
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• Bachelor’s degree or above; background in education, psychology, communication, or business management preferred

• At least 2 years of experience in education services, customer success, account management, or high-touch client support
• Excellent verbal and written communication skills; calm under pressure; able to handle high-expectation clients with professionalism
• Strong project management mindset and ability to multitask, prioritize, and drive execution across complex service plans
• Proficiency in English and/or ability to communicate directly with overseas advisors and parents
• Familiarity with U.S./U.K. admissions systems or previous experience in international education is a plus

岗位使命POSITION PURPOSE

我们正在寻找一位细致、可靠、善于沟通的进度管理老师成为学生与家长在整个留学规划旅程中的陪伴者和桥梁。您将代表公司与家长保持高质量、持续的沟通同时与内部导师团队紧密协作确保服务顺利进行。
We’re looking for a thoughtful, dependable, and communicative Progress Manager to act as a trusted bridge between families and our internal advising team. You’ll be the key point of contact for parents throughout their child’s study abroad journey—providing timely updates, thoughtful recommendations, and genuine care as their child progresses toward their goals.