Job Title: Bilingual Family Support Coordinator(Vietnamese/English)
Reports To: Family Support Manager
Location: San Francisco
Compensation: $30-$32 hourly, DOE and credentials, plus excellent benefits package
Classification: Non-exempt, full-time, 37.5 hrs/wk position
Schedule: Monday-Friday with occasional weekends
Date: August 29, 2025
To Apply: Please submit your resume and cover letter via https://fccenters.org/employment/. Account creation to submit a resume is not required.

Benefits Package:

• 100% employer-paid Kaiser Platinum Medical Plan, Vision, Dental, Acupuncture, & Chiropractic
• Pays 50% of eligible employee’s children/dependent premium cost
• Vacation accrual starts at up to 10 days year one, up to 15 days year two, up to 25 days year six
• 15 paid holidays, including winter week holiday break
• Paid sick and bereavement leave
• 403(b) retirement plan with up to 3% employer contribution
• Professional development
• PLUS: Medical Flexible Spending Account, Employee Assistance Program, staff appreciation, team building events, and a great work environment

POSITION OVERVIEW:

In accordance with Family Connections’ mission and standards, the Bilingual Family Support Coordinator works in partnership with parents/caregivers, staff, and community agencies to build collaborative relationships. This position provides programs that support families as they identify and meet their own goals and nurture the development of their children in the context of their family and culture. The position will support the coordination of programs, with a focus on Vietnamese-speaking families.

QUALIFICATIONS / REQUIREMENTS:

• Bachelor’s Degree in Social Work, Human Services, Family Services, Early Childhood Education, Counselling, or related field; degree can be substituted with additional years of relevant professional experience
• Bilingual in Vietnamese/English
• 2+ years of experience working in children and family services
• Excellent interpersonal and written communication skills
• Strong organizational and administrative skills, including familiarity with Microsoft Office and working knowledge of databases
• Able to work both independently and collaboratively
• Able to handle multiple tasks, great problem-solving and mediation skills, and commitment to FCC’s mission

SKILLS AND KNOWLEDGE:

• Professional ethics of confidentiality, discretion, and good judgment
• Strong critical thinking, flexibility, resourcefulness, attention to detail, and decision-making
• Ability to speak in group settings, provide feedback, and share ideas
• Demonstrated cultural sensitivity, experience working effectively in diverse communities of staff and participants, and knowledge of San Francisco’s diverse community and learning styles
• Attend staff meetings, in-service training, professional development workshops, meetings with Family Connections’ HR consultant, and relevant meetings, training, and workshops as needed
• Establish and maintain strong partnerships with community partners
• Keen sense for safety, security, and ergonomics
• Stay updated on CPR/First Aid, Mandated Reporter, Pesticide training, Workplace Harassment, Workplace Violence, and required vaccinations
• Livesscan Clearance and physical health/TB clearance are required to be maintained throughout employment

COVID-19 REQUIREMENTS:

All employees are expected to be fully vaccinated, including current/available booster shots, based on CDC recommendations. Any candidate unable to be vaccinated due to a sincerely held religious belief or a medical condition will be asked to provide documentation to determine if reasonable accommodation can be provided.

FAMILY CONNECTIONS CENTERS IS AN EQUAL-OPPORTUNITY EMPLOYER THAT VALUES DIVERSITY, INCLUSION, AND RESPECT. WE WELCOME AND STRONGLY ENCOURAGE APPLICANTS FROM ALL BACKGROUNDS. ALL QUALIFIED APPLICANTS WILL BE CONSIDERED FOR EMPLOYMENT.

Job Type: Full-time
Pay: $30.00 - $32.00 per hour

Benefits:

• 401(k)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In perso

• Plan and implement family support programs in accordance with the work plan and goals, including parent/caregiver workshops, community events, information and referrals, and caregiver support group
• Facilitate parent/caregiver support groups, parent advisory board, and workshops, including organizing guest speakers
• Provide and facilitate family advocacy, case management, I&R
• Support with food and diaper distribution programs
• Provide translation of intake forms, announcements, and communication between families and staff
• Conduct outreach at public and private organizations and events and collaborate on marketing materials
• Facilitate surveys and evaluations of family support programs and work with colleagues to monitor progress for grant proposals and reports
• Collaborate in the planning of family and community events
• Perform other duties as needed or requested by the supervisor