Family Support Service Coordinator at Moore Center Services, Inc.

Manchester, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

21.0

Posted On

08 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case management, Person-centered planning, Medicaid applications, IEP development, Communication, Documentation, Budget management, Coaching, Mediation, Customer service, Microsoft Office 365, Organization, Time management, Problem solving, Crisis management, Mandated reporting

Industry

Individual and Family Services

Description

Description Position Summary: The Family Support Service Coordinator uses a creative and innovative approach to assist individuals, their families and support teams to successfully transition into services within the DD/ABD waiver system between the ages of 14 through 22. Within the transition process the coordinator’s role is to assist in identifying and developing meaningful objectives to obtain agreed upon goals through a person-centered planning approach. Once goals are identified the coordinator will collaborate with others to find resources that will assist in the successful completion of these goals. Pay: $21/hr. Essential Responsibilities: • Demonstrate knowledge of He-M regulations to ensure compliance. • Demonstrate a working knowledge of Medicaid applications, guardianship petitions, Individual Education Plan (IEP) development process and Mental Health Services • Attend IEP and wrap-around meetings as necessary • Demonstrate a high level of effective communication and documentation on individual’s behalf • Coordinate and develop the individual’s person-centered Individual Service Agreement per state regulations and agency policy and practice. • Monitor goals and objectives as established in Service Agreement • Demonstrate an understanding of individual’s budget needs • Act as liaison, educator, and coach to families to identify and develop person-centered community resources to meet individual needs • Collaborate with the Family Support Manager on behalf of families who need Family Support Council Assistance • Maintain knowledge of educational laws and guidelines from the Division of Children, Youth & Families (DCYF), and Bureau of Adult and Aging Services (BAAS). • Maintain a professional appearance in the community on behalf of our individuals, families and the Agency • Maintain knowledge of employment opportunities as well as community agencies, including Vocational Rehabilitation available to assist individuals with employment needs • Coordinate cost share agreements with outside agencies in accordance with the Bureau of Developmental Services (BDS) and Moore Center Services guidelines · • Submit referrals for behavior assessments and coordinate the meeting with the family and clinician and/or behaviorist • Monitor and assist individuals with interim needs as appropriate and available • Maintain a regular attendance in the office, and be comfortable with face-to-face interactions are essential job functions • Other duties and responsibilities as assigned by the Supervisor Requirements Qualifications: Education and Experience • Bachelor's Degree in Human Services or related field • Minimum of 2 years' experience working with individuals with intellectual/developmental disabilities • $100,000/300,000 Automobile Liability Insurance • Valid driver's license and access to a safe operating vehicle during scheduled working hours Skills and Abilities • Demonstrate a commitment to The Moore Center's values • Comply with all state, agency and department policies and procedures • Work independently and as part of a team • Interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems • Exhibit superb customer service skills, including mediation skills and the ability to maintain a professional demeanor in crisis situations • Proficiency in Microsoft Office 365 • Possess excellent organization and time management skills • Demonstrate flexibility with changes in job, schedule and duties • Demonstrate flexibility with changes in job, schedule and duties • Demonstrate creative, innovative thinking and problem solving • Desire to be part of a learning organization Note: Moore Center Services considers the ability to speak, read and write English essential functions of all positions in the best interest of the clients that we serve. Job requirements, essential responsibilities and the physical requirements listed are considered essential to ensure the safety and well- being of the clients we serve. We will consider alternate methods of accomplishing tasks to accommodate any physical limitation(s) you might have. In an emergency, all staff may be required to perform activities that are above and beyond what is indicated on this job description to ensure the safety of the individuals we serve. All staff must adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation. Additionally, staff are required to maintain criminal, motor vehicle and Bureau of Elderly and Adult Services record checks that meet agency standards. Staff are also required to travel and transport clients when applicable. This includes having access to a reliable vehicle, a valid driver’s license and maintaining personal auto insurance of $100,000/300,000.

Responsibilities

The coordinator assists individuals and their families in transitioning into DD/ABD waiver services by developing person-centered goals and identifying community resources. They act as a liaison and coach, monitoring service agreements and ensuring compliance with state regulations and educational laws.