Family Support Specialist - Domestic Violence at Save The Children Australia

Mount Isa, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

44.58

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case management, Domestic violence support, Trauma-informed care, Report writing, Analytical skills, Evaluation skills, Data collation, Child advocacy, Strengths-based framework, Crisis intervention, Communication, Relationship building

Industry

Non-profit Organizations

Description

Are you passionate about making communities safer for women and their children? As a Family Support Specialist within our Domestic and Family Violence and Sexual Assault programs, you will play a vital role in supporting individuals and families to create positive change whilst supporting those affected by domestic and family violence within a team committed to making a meaningful difference in the community. 54 reasons [https://www.54reasons.org.au/] https://www.54reasons.org.au/is Australia’s leading child rights organisation – no ordinary not-for-profit. Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that children and young people have their rights met and thrive, in all their diversity. With the child’s voice at the centre, we provide quality services to children and their caregivers in every state and territory, and across regions, remote areas and capital cities. From our programs to our support services - this is the place to realise your purpose. A place to make a difference: In this full-time permanent position, you’ll work within a case management framework in an outreach role, providing support to individuals who are experiencing domestic, family or sexual violence to help us create lasting change for children everywhere. You’ll work as part of our Domestic and Family Violence Support team based in Mt Isa with the ideal candidate able to work flexible hours. Currently the service is provided until 10pm x 7 days a week. You will make a difference by: * Providing holistic case management, delivering support to vulnerable and disadvantaged clients and supporting relationships for favourable client outcomes * Ensuring the voices of children and young people are heard * Identifying strengths, establishing goals for the program and reviewing client progress towards these goals * Promoting skills which increase health, safety and development A place to feel valued: You deep expertise supporting families within a child centred, strengths-based framework will be invaluable. You’re passionate about and demonstrate a strong understanding of the impact of trauma on children and their families and keenly aware of the additional impacts and barriers experienced by Indigenous families. This role requires: * Demonstrated experience in case management and knowledge of relevant legislation * Demonstrated experience working with, and understanding of, Aboriginal and Torres Strait Islander communities and families * Strong report writing, analytical and evaluation skills, including data collation and analysis * Tertiary qualification in a relevant field and/or significant experience working in the domestic and family violence sector A place to belong: At 54 reasons, we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs. It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including: * Financial assistance with relocation, if moving to Mount Isa * Award rate salary (currently Level 4.1 – $44.58 per hour) plus super and full salary packaging benefits - use this link [https://www.salarypackagingplus.com.au/SalaryPackaging/Calculator] to see how much this benefit could mean to you! * Generous annual remote location allowance paid on top of your base salary * Contribution towards 1 x return economy domestic flight for the employee per 12 months of continuous service * 5 weeks' annual leave, plus extra leave to use in a range of ways to ensure you're able to perform at your optimum * Supportive Managers – we provide monthly supervision sessions so you can feel supported and build a career * Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program * Celebrate and feel supported in your diversity. We have a highly inclusive culture and diverse workforce reflecting the communities we serve, allowing you to bring your whole self to work (if that’s what you want)! Follow this link [https://www.savethechildren.org.au/about-us/careers/our-employee-benefits] https://www.savethechildren.org.au/about-us/careers/our-employee-benefitsfor the full list of our employee benefits. Does this sound like the place for you? We’d love to hear from you. Submit your cover letter and resume below. We strongly encourage Aboriginal and Torres Strait Islander candidates to apply. Applications Close: Tuesday 5th May 2026. Applications will be reviewed on a rolling basis as they come in, so don’t delay in applying! Position Description: Family Support Specialist [https://sascamelpacloc01.blob.core.windows.net/position-descriptions/54-reasons/qld/Family%20Support%20Specialist%20-%20DFV%20Mt%20Isa.pdf] For more information about this position, please contact Shannon Shaw on shannon.shaw@54reasons.org.au [shannon.shaw@54reasons.org.au] Or for more information about a career at Save, visit our Careers Page. [https://www.savethechildren.org.au/about-us/careers] We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au [people.culture@savethechildren.org.au]. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs. Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme [https://misconduct-disclosure-scheme.org/]. Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation. If you are having any issues with uploading your application for this role, please contact people.culture@savethechildren.org.au [people.culture@savethechildren.org.au] for further support.

Responsibilities

The Family Support Specialist provides holistic case management and outreach support to individuals and families affected by domestic, family, and sexual violence. The role focuses on identifying client strengths, establishing goals, and ensuring the voices of children and young people are central to the support process.