Family Support Specialist at EACH

Kingston, Australian Capital Territory, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

80000.0

Posted On

24 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Early Childhood Education, Administration, NDIS Knowledge, Tech-Savvy

Industry

Individual and Family Services

Description

Job Description Family Support Specialist – Empower Families, Make a Difference! Based in Kingston, on the lands of the Ngunnawal & Ngambri Peoples Full-time, max-term until March 2027 $80,000 pro rata + 12% Super + Generous Salary Packaging benefits of up to $18,550 Are you passionate about supporting families of children with disabilities and developmental delays? At Each, we’re looking for a Family Support Specialist to help families navigate the NDIS and maximise the support available for their child’s growth and development. About The Program Through the Early Childhood Approach (ECA) program, we support families by: Understanding children's development and unique needs Finding the right support services for children Equipping families with skills to support children's growth Connecting families with local community resources Your role, your impact Provide ongoing check-ins and plan reassessments to ensure families receive the right support. Empower families to confidently manage and implement their child’s NDIS plan. Help set and review individualised goals based on family priorities. Maintain accurate records, complete administrative tasks, and use IT systems effectively. Offer compassionate guidance during challenging conversations. Who we're looking for Exceptional customer service and a family-centred approach. Strong communication skills to simplify complex information. Experience in early childhood education, administration, or customer service. Knowledge of the NDIS and a passion for supporting families. Tech-savvy with the ability to use online systems and telehealth tools. Additional Information What's in it for you At Each you’ll be supported to be your best. We provide: Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care. Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment. Free, confidential support – Our Employee Assistance Program is available for you and your family. Employee benefits - Maxxia offer a range of benefits to their salary packaging customers including cashback from over 400 retailers (including supermarkets, cinemas, travel, clothing retailers). Make a Real Impact – Guide families through the NDIS, ensuring their child’s goals and needs are met. Build Strong Connections – Develop trusted relationships with families, service providers, and the community. Supportive Team – Work alongside dedicated professionals committed to inclusion and positive outcomes. Next steps To view the full Position Description, please click here or visit the Each careers page at each.com.au, navigate to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’, and search for this position. For further information about the position, please contact Merin O'Gorman (Early Childhood Approach Regional Lead) at [email protected] Applications close Sunday 7th December 2025 Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today! Next Steps in the Hiring Process Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide. We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant. Didn’t find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each!

Responsibilities

Provide ongoing check-ins and plan reassessments to ensure families receive the right support. Empower families to confidently manage and implement their child’s NDIS plan.