JOIN ONE OF AUSTRALIA’S LARGEST LEADING EARLY EDUCATION PROVIDERS!

At G8 Education, we’re on a mission to shape the future! With 400+ early education and care centres under 21 brands, our 10,000+ dedicated team members nurture over 42,000 children every day.
Our purpose is to create the foundations for learning, for life. This vision comes alive through our exceptional educators and teachers, guided by strong leadership teams.
As an ASX listed growth company, we’re committed to empowering, rewarding, and supporting every team member – from our centre educators to our leadership and support team.

If selected for this exciting call centre opportunity, you will be responsible for the following:

• Deliver high quality customer service in a high-volume contact centre environment
• Support families over the phone, live chat and via email, providing initial advice on the G8 early learning centre that will suit their needs
• Outbound calls to assist families through the early learning and care enrolment process to ensure our families are ready to start in centre
• Record and maintain our customer enquiries database within our CRM

To be successful in this role, you should possess the following skills and experiences:

• Minimum of 12 months experience working in a customer service role, previous contact centre experience highly regarded.
• A genuine interest / passion for early education and childcare
• Ability to confidently work across multiple systems and databases
• Strong customer service and relationship building skill-set
• Clear and concise written and verbal communication skills
• Excellent organisation skills and ability to stay focused in a high-volume environment
• Hold a valid working with children check or willingness to obtain upon commencement