ACCOUNTABILITIES

• Strengthen family engagement and promote inclusive, culturally rooted practices.
• Provide high-quality, individualized support to families of children 0–5 years old.
• Maintain confidentiality and uphold safety standards.
• Contribute to Step by Step’s reputation as a caring, community-led early childhood center.

EDUCATION & EXPERIENCE

• Bachelor of Social Work with a minimum of 1 year experience working with families of young children, OR
• Certificate in Aboriginal Social Work with a minimum of 5 years’ experience supporting young families
• Valid CPR, First Aid, and Epi-Pen Certification (childcare-specific)
• Experience in early childhood settings with children 0–5 and their families
• Circle of Security training (or willingness to obtain)

SKILLS & ATTRIBUTES

• Strong interpersonal, coaching, and communication skills
• Experience working with children who have developmental or social-emotional needs
• Familiarity with family systems, multi-generational trauma, and attachment-based practices
• Ability to build trust and rapport with families and interdisciplinary teams
• Organizational and planning skills
• Proficiency in Microsoft Office and communication software
• Knowledge of Kanien’kéha language and culture is an asset; willingness to learn is essential
• Ability to work in English (French is an asset)

GENERAL ROLE SUMMARY

Reporting to the Resource Team Leader, the Child and Family Support Worker is responsible for strengthening family engagement, supporting inclusive programming, and contributing to the social-emotional well-being of children and families at the Center. This position works directly with families and staff to create a nurturing, responsive, and culturally aligned environment that reflects the values and goals of Step by Step.

7. ADDITIONAL RESPONSIBILITIES

• Engage in school functions such as fundraisers, awareness events, and public information sessions.
• Perform other related duties aligned with the vision and mandate of the Center.