Family Support Worker

at  Barnardos

Birmingham Forward Steps is a citywide service delivered collaboratively by Birmingham Community Healthcare Trust working alongside Barnardo’s and other voluntary organisations. The service operates across 10 districts and Barnardo’s directly manages 4 of those districts. This commissioned service is designed for children and their parents/ carers from shortly before birth up to the age of five and provides accessible, community-based services for families with pre-school children through Family Hubs/Children’s Centres, their own homes and a number of other community venues.
We are looking to recruit 2 full time Family Support Workers at our Fox Hollies Children’s Centre/Yardley Family Hub in Acocks Green, Birmingham. This is an exciting opportunity to become part of a passionate and experienced team who’s aim is to empower families with new knowledge and skills, whilst also building resilience and providing essential emotional and practical support facilitated by 1:1 and group work delivery.
As a Family Support Worker you will hold a caseload and meet with families on a regular basis through a 12 to 24 week period of interventions. You will be required to initiate Early Help Assessments to identify the family’s targeted needs, provide guidance and advice based on those needs and refer families to specialist and other services when appropriate with consent, in accordance with required protocols. You will undertake multi agency work, liaising with other organisations and stakeholders to achieve the best outcomes for children and their families. You will also provide a Family Support Drop In/Duty service on a rota basis enabling families to access immediate support.
You should have/will have proven knowledge of safeguarding, child protection and confidentiality/GDPR requirements. You must have excellent record keeping skills and be proficient in the use of IT packages including databases and MS applications.
This role will require you to travel independently across the locality therefore you must be flexible and adaptable, particularly in relation to working hours and location.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Job Addendum. This should be done with an understanding of the context of the service described.
Should you require any further information regarding this role, please email Caroline Murphy, Recruiting Manager: caroline.murphy@barnardos.org.uk
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. We do not accept CV’s.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo’s values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo’s and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo’s pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo’s believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo’s. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo’s stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo’s Learning and Development offer
• T&C’s apply based on contract

About Barnardo’s
At Barnardo’s we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Please refer the Job description for details