JOIN OUR TEAM!

We are looking for a motivated Community Action Plan for Children (CAPC) Family Support Worker to join our Family & Settlement Programs team! Not sure if you’re 100% qualified? We encourage you to apply anyway! MOSAIC is an equal opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.

QUALIFICATIONS:

• Knowledge of Issues facing refugees and immigrants; broad knowledge of early childhood development and relevant community resources; Program/project development, community development, documentation of services and diversity; standard office equipment; case management, and specific knowledge related to the function or the focus of the program, project, or service
• Early Childhood Certificate and/or experience working with children 0-6 years or 0-12 years and their families as appropriate for the program or project or service, and/or a certificate or diploma or course work in related fields, or a combination of training and experience in an area related to the program, project, or service.
• Experience: At least 1-2 years of experience working in community development, settlement, and/or employment programs; implementing policies and procedures, work with immigrant populations and/or diverse cultural backgrounds, and/or comparable education or other program, project or focus specialties
• Education/ Certifications: Bachelor’s Degree in Social Services, Humanities, or Counselling or a related field, or high school completion and a certificate or diploma or course work in related fields, or a combination of training and experience in an area related to the program, project, or service.
• Child Safe or First Aid Certificate required;
• Food Safe Certificate required;
• Current, satisfactory Criminal Record Check required

Skills/ Abilities:

• Strong communication skills
• Advocacy
• Able to work independently and with a team
• Presentation, workshop, and facilitation skills both in-person and online
• MS Office suite, publishing software, database. OCMS knowledge and experience an asset
• Customer service skills
• English communication skills, other languages an asset
• Cultural awareness and cross-cultural counselling skills
• Organized and able to set priorities and meet deadlines
• Problem-solving skills
• Ability to take initiative
• Tactful, discrete, diplomatic, patient, flexible

• Family Focused Newcomer Learning with a small case load
• Organize monthly schedules for parenting, child development, and relevant settlement group information sessions.
• Liaise with Family Centre community partners (Fraser Health, MCFS, Burnaby Parks and Recreation, and the School District) to arrange speakers for relevant group information topics
• Liaise with external community service providers to arrange tours or speakers to represent their services via the Newcomers Group
• Develop, organize, and maintain up-to-date curriculum for monthly sessions of the Newcomers’ Group with related contact and supplementary information for the sessions
• Support assigned client families with orientation, action planning, agency referrals, and transition plans while in the NCCF program.
• Respond to parent, family, and community requests for information and resources
• Support the parent/caregiver—child relationship
• Help parents/caregivers reflect on their child’s learning and development with a Canadian context
• Encourage parent/caregiver involvement and participation in the program
• Model Canadian early learning activities, including stories, music, and art, to help children grow linguistically, physically, socially, and emotionally
• Respect parental and cultural values, goals, and expectations
• Promote awareness of quality early learning and parenting in the Canadian context and interpret trends in these areas
• Provide culturally appropriate Early Childhood Development (ECD) and family-focused settlement services
• Provide learning activities, monitoring and support for children’s developmental domains, and facilitate Canadian childhood learning parenting for caregivers
• May plan, organize, and facilitate play-based activities to prepare children and/youth for entry into mainstream programming
• Plan all activities with a focus on settlement and ECD domains
• May collaborate with local health practitioners, community partners, and parents to assess parent settlement and youth development needs
• Make referrals to internal and/or external community-based services
• May identify and design culturally sensitive services and/or programs or projects that match the client
• Ensure the program is inclusive and sensitive to the social, cultural, linguistic, and economic values of refugee and immigrant families in the process of local community integration
• Coordinate and facilitate ongoing and/or special activities in a manner consistent with MOSAIC policy, procedures, and contract guidelines
• May assist with snacks/meals in collaboration with the nutrition specialist/cook
• May carry a small client caseload while working with program staff and community partners to make referrals to external programs
• Support assigned client families with orientation, action planning, agency referrals, transition plans, and home visits if required
• Respond to parent, family, and community requests for information and resources
• Promote, support, and facilitate parent/caregiver-child relationships; provide support for parenting related settlement challenges; provide opportunities for parents/caregivers to observe and practice Canadian parenting strategies
• Assist in identifying clients’ needs and support clients to independently access community resources
• Participate in the follow-up, implementation and review process of program evaluation
• Submit petty cash, invoices, and payroll requests for approval in accordance with MOSAIC financial policies
• Promote awareness of quality child and youth learning, development, and parenting in the Canadian context and interpret trends in these areas.
• Provide one-on-one detailed needs assessment and referrals, information and orientation, group orientation and information, guided pathway support, community connections, client outreach, service bridging, resource development, and delivery assistance to eligible clients
• Assists in identifying clients’ needs and supports clients to independently access community resources
• Provides one-on-one basic employment related information, support, and referrals
• Application support for applying for a work permit, social insurance number
• Providing basic information about the labour market
• Employment information for persons with no status prior to making refugee claims, and during the refugee claim process
• Meets minimum number of unique clients per week and program specific clients per month as assigned by the manager as part of the Funding Contract Agreement
• May develop individual Work Plans showing action plan/timelines to meet unique client caseload, service objectives, output, and outcomes
• Complete assignments/tasks assigned by Manager to support Client Learning Analysis (CARF expectations)
• Meets Settlement Outputs and Outcomes as per the Funding Contract Agreement
• Use a strength-based approach to help address risk factors
• Develop a client-centered care plan, and support youth in implementing it to achieve their individual goals
• Provide counselling support, accompaniment, resource information, advocacy, and referral as needed
• Work collaboratively with the team; facilitate program team meetings, coordinate the development of an action plan for the care team, monitor progress, and adjust as needed