Job description

COMPANY DESCRIPTION

Family Ties Contact Services, provide exceptional ‘Family/Childrens Contact Supervisors’ to facilitate - safe and happy time for non-resident family members to spend quality time with their children.
Our values are simple - ‘Where children come first’.

JOB DESCRIPTION

Children’s and Families Contact Supervisor (Truro and surrounding areas of Cornwall)

Hours: 20 per week as and when required – Immediate work for weekends, weekdays, school holidays, Bank Holidays and after school.

• Have a detailed knowledge and understanding of child development
• Be able to understand if a situation is escalating and will be able to step in to effectively safeguard the child or young person
• Be able to work with challenging and difficult families and have an ability to put people at ease
• Be able to analyse and deal with the behaviours of the families they are working with
• Be able to verbally present a case in court if required
• Be able to use different approaches to meet the diverse needs of families who will access the service
• A non-judgemental attitude
• A desire to work with vulnerable children and families
• Good writing skills
• Be flexible

PLEASE ONLY APPLY IF YOU CAN PROVIDE ALL THE ‘ESSENTIAL’ REQUIREMENTS.

Job Type: Part-time
Salary: TBA

Work Remotely

• No

Job Type: Part-time
Pay: £13.00-£13.75 per hour

Benefits:

• Casual dress

Application question(s):

• Able to work every other weekend at least

Experience:

• Family Support working or working with children: 2 years (required)

Licence/Certification:

• NVQ Lvl 3 Childcare or Health & Social care or equivalent (required)
• Enhanced Child Barring DBS (required)
• Full Driving Licence and own transport (required)

Work Location: In perso

The role of a Family/Children’s Contact Supervisor is to unobtrusively observe contact between children who have been removed from their parents care and their parents or other family members during their arranged visits.
Your obligation is to ensure that all contact is safe, positive and fun for the child. Contact sessions are held at our child friendly contact centres, community or family homes.
This is an Employed 20hrs a week position only that is perfect for those looking for flexible work to fit around other commitments.
You will be required to compose a report on all visits attended including observations made, these reports are provided to the Local Authority/Private Clients and can be used for court evidence. You are also required to escalate any concerns to Contact Centre management.
You may also be asked to collect the child and transport them to our contact centre and return them home again at the end of the contact session, so must have business car insurance.
This position is varied, on occasions challenging and very, very rewarding.
Family Ties are passionate about providing the best possible experience for contact users and provide all Family/Children Contact Supervisors with on-job training and shadow shifts.