JOB SUMMARY

This project and role will provide the families with pupils to access the help and support they need to for welfare, housing, food poverty and other issues impacting hardships on the families and in turn hindering pupils from exceling academically and socially.
We want to help pupils and their families to get back on their feet. The Family Welfare Officer (FWO) will work to provide an innovative project that will be delivered virtually and by personal contact methods to provide much needed assistance. The FWO will provide casework and other support services to access housing, social welfare and community support services to enable the wellbeing of families by supporting them to get the critical help they need from both statutory and voluntary agencies to reduce hardships.

The Support Officer (FWO) will support families from across the borough of Lambeth to access the help they need to resolve homelessness, poverty and social issues welfare by.

• Undertaking needs assessments for pupils and whole families
• Receiving and making referrals to both statutory and voluntary agencies
• Agree and deliver a programme of planned support.
• Work alongside a range of professionals to make representation for statutory assistance where entitlement or rights have not been upheld.

The Education Sustainment Project seeks to remove barriers in education through preventative intervention programmes geared to preventing school exclusion and disengagement from the education and learning process by developing resilience and well-being. The Education Sustainment Project will support children, young people and families through a personal development, skills and welfare support; the aim of which is to reduce the risk of school exclusion and where this has occurred, to reintegrate them back into mainstream education.

KEY ACCOUNTABILITIES

1. To further develop and deliver the Pathways Manual Framework programme to pupils and their parents.
2. To develop and facilitate in school and community activities to engage parents on issues relating to effective parenting, confidence building, sharing of information and problem-solving set against key modules within Options 4 Change’s Pathway Manual (parental strand).
3. To provide emotional and practical support, advice and advocacy to pupils, parents and carers as required.
4. To liaise and develop close working relationships with schools, family services professionals and agencies (voluntary and statutory) to address exclusions and its attendant implications and impact.
5. Contribute to evaluation reporting, customer satisfaction surveys and project development
6. Where appropriate, to participate and contribute to multi-disciplinary teams and contribute to their effectiveness in the prevention and resolution of the implications of school exclusion.
7. To identify and initiate contact with schools, pupil referral units (PRUs) and other community agencies in the London Borough of Lambeth and nearby areas as necessary, to engage with families and pupils who are in need of Options 4 Change’s support.

• Refer pupil to outside agencies when necessary. Will involve contacting agency/s, giving them details about pupil and arranging meetings.
• Evaluating and monitoring individual cases in terms of difference made to the pupil and how they have progressed in terms of reintegration