YOUR CONTRIBUTION

The position of Wellbeing Worker is responsible for the provision of day-to-day early intervention, case management and practical support to Aboriginal and Torres Strait Islander children and families, with a primary focus on the care and protection of vulnerable children and young people.
The position requires working from an Aboriginal and Torres Strait Islander/strengths-based perspective to support vulnerable and at-risk families to; strengthen their capability, parenting skills, and resilience to prevent problems from developing or escalating to crisis point in order to avoid entry into the statutory system or when exiting from the statutory system.
Support includes building on parenting knowledge; information and support for healthy child development and wellbeing, access and participation in education; skills development; building connection to community networks, access to relevant services. Support is delivered through a case management model underpinned by the Family Wellbeing Service Workplace Practice Procedures and Family Wellbeing contractual agreement standards.

• Provide a comprehensive and holistic assessment of family’s needs
• Monitor client needs, identify risks, develop a case plan, and monitor and review the case plan
• Build and support families capabilities and connections using a culturally holistic case management approach
• Complete ongoing assessment:
  – Wellbeing Domains (initial subsequent and closing)

– Child profiles

• Advocate for the provision of appropriate services for the child and parents and support efficient referrals to salient services for children and their family
• Demonstrate effective predictive planning
• Develop and maintain effective relationships with clients and provide nurture and support for clients while assisting in the development of their skills and build capacity within the family
• Referrals completed and sent to internal and external services with consent provided and based on identified needs of the family
• Participate in all aspects of family support and case management practice as per the Human Services Quality Standards
• Liaise with the Line Supervisor in relation to all client related matters, including client needs, engagement, issues, observations, or concerns
• Reports submitted to Manager / Practice Lead / Coordinator in accordance with reporting schedules and directions
• Ensure secure management of all program files and compliance with applicable privacy legislation and policies
• Develop and document good working relationships and/or collaborative partnerships with relevant agencies
• Actively participate in scheduled Family Wellbeing community-based activities to provide brief interventions for information, advice and referral and promote and support family’s participation in evidence-based community programs
• Maintain current professional knowledge and understanding of:

– The Child Protection Act 1999
– Child Safety & Wellbeing
– And all other related legislative and regulatory requirements for the provision of services to Aboriginal and Torres Strait Islander children