Fan Ambassador (Part Time) at Cosm

Inglewood, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Customer Service, Communication, Teamwork, Time Management, Problem Solving, Retail Sales, Event Assistance, Safety Compliance, Positive Attitude, Flexibility, Multitasking, Attention to Detail, Interpersonal Skills, Ticket Sales, Ushering

Industry

Entertainment Providers

Description

Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA. IMPORTANT NOTICE FROM THE COSM HUMAN RESOURCES & RECRUITING TEAM REGARDING A RECRUITING SCAM: Your security and trust matter to us. Please note that Cosm Recruiters will ALWAYS communicate with you from an official "@Cosm.com" email address or through authorized platforms such as LinkedIn. We will NEVER request payments, banking details, or personal financial information during the recruitment process. If you receive a suspicious communication or job offer claiming to be from Cosm, please do not respond or share personal information. For official Cosm opportunities, always visit www.cosm.com/careers. Summary: In this role you must be passionate about working in the hospitality industry and execute a Cosmworthy experience, while creating a memorable experience for our fans. Our Fan Ambassador team members will ensure the highest level of hospitality is delivered to fans at all times by providing best-in-class services as it relates to greeting arriving fans, assisting with ticket sales, selling & restocking of retail items, scanning tickets, thanking departing fans, and assisting with any questions or concerns fans may have. Fan Ambassadors may also be responsible for answering telephone calls, ushering fans throughout the venue, assisting with event set up and break down, and ensuring the safety and well-being of all fans and team members alike. Responsibilities: Applicant must be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation. The individual must also follow all appropriate Cosm policies and procedures outlined in the training manuals and employee handbook. Follows all Cosm’s Pillar’s of Service as outlined in the training materials. Focuses on a one-team approach by helping other team members to ensure guest satisfaction. Engages guests, coworkers, and managers with a positive, friendly, professional approach during all interactions. Ensures each fan is taken care of upon entering the building to leaving the building. Is knowledgeable of the Company’s products, services, current promotions, and recurring events. Willingly, and with positive attitude, follows direction of all supervisors, including additional requests for side work, cleaning, etc. Able to support the daily operations of the venue including running food and/or helping to clear tables. Complies with, and supports, all policies set forth by the Cosm employee handbook and training manuals. Must be able to work a variety of shifts, based on the need volume of the operation (late hours, holidays, weekend, etc.) Must consistently be friendly and outgoing toward guests, management, and fellow team members. Must work well in a fast-paced environment. Must work well under pressure. Demonstrates good time management skills and communication skills. Follows Company and state safety guidelines to provide a safe working environment. Experience: Previous guest services and / or retail experience is preferred but not required. Excellent communication and professional interpersonal skills required. Must be fluent in English and able to write in basic English. Must be of legal age to work unrestricted hours as outlined by local ordinances and state laws. Must be able to continuously stand, walk and lift up to 10 pounds. Must be able to frequently bend, squat, reach overhead, and lift up to 20 pounds. Will be occasionally kneeling and lifting up to 50 pounds. Will seldom be sitting, climbing, pushing, pulling, and lifting over 50 pounds. Must be willing to obtain Food handlers’ card. Disclaimer: This job description reflects the general duties of the role but is not intended to be all-inclusive. Responsibilities may change or be added based on business needs at any time, with or without notice, consistent with applicable laws and regulations. Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

The Fan Ambassador will deliver exceptional hospitality and create memorable experiences for fans. Responsibilities include greeting fans, assisting with ticket sales, and ensuring safety and well-being throughout the venue.