FAN SUPPORT AGENT (MATERNITY COVER) - 12-MONTH FIXED TERM CONTRACT - LONDON

Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and this is where you come in.
We’re looking for a Fan Support Agent to join our Fan Support team, where up will delight fans and offer exceptional help. This will be a 12-month Fixed Term Contract.
At DICE, you’ll be part of the company that’s redefining live entertainment. It’s a place where you can be yourself, influence the culture, and create work that you’re proud of.

Our only customer is the fan. You’ll be talking directly to fans each and every day, resolving any issues they have with an event. Not only will you be a breath of fresh air to interact with, but you’ll be keeping our fans happy (important) and making sure they get to the show (very important).