• Utilise your Intake and Triage expertise to provide support and advice to Victims of Crime Financial Assistance Scheme
• Ongoing, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 3: $79,122 - $96,073 plus superannuation.
  The Department of Justice and Community Safety (the department) is seeking an Intake and Triage Officer to provide a critical role within Victims of Crime Financial Assistance Scheme

Reporting to the FAS Intake and Triage Supervisor, you will review FAS applications to ensure they are ready for the FAS assessment team to action. You will have direct contact with victims and their support people to ensure applications are complete.

Some of your duties will include:

• Identify, analyse, and provide advice on documentary evidence requirements for applicants or their appointed representative to enable assessment of their application.
• Analyse applications to determine their priority and complexity using an interpretation of established policies, guidelines, and procedures.
• Identify and analyse documentary evidence to make interim decisions on applications to respond to the immediate needs of applicants.

To learn more about this role before applying, please read the attached position description.