The City of Niagara and Prototype are partnering for a Fashion and Art Showcase at The Exchange Culture Hub on Saturday October 25th, 2025, and we want energetic, passionate individuals to join our team. All interested candidates must complete a Volunteer Registration Form to receive a schedule and assigned department(s). For students, the Orientation (3.5 hours) must be completed as well to successfully be accommodated with a schedule and subsequent Letter of Hours Completed. On behalf of the Volunteer Coordinator, thank you for your interest in this spectacular occasion.
Departments for Student and All other Volunteers:
1. Logistics

Responsibilities:

• Assist with event setup, including decor, staging, and seating arrangements
• Ensure the venue remains tidy and visually appealing throughout the event
• Manage safe takedown of decor and equipment after the event
• Communicate any changes or issues with the event manager promptly
• Adhere to safety protocols for lifting and moving equipment

Qualifications:

• Strong attention to detail
• Physical ability to lift and move equipment safely
• Problem-solving skills in a fast-paced environment
• Effective communication and teamwork skills

1. Backstage Support

Responsibilities:

• Coordinate artists’ schedules and manage movement between dressing areas and the stage
• Assist with managing queues for makeup and AV teams
• Maintain an organized and quiet backstage environment
• Communicate schedule adjustments and any issues to team members promptly

Qualifications:

• Excellent organizational skills
• Ability to remain calm under pressure
• Strong communication skills
• Capability to multitask effectively

1. Registration

Responsibilities:

• Check in guests and verify e-tickets efficiently
• Troubleshoot technical issues related to ticket scanning or e-tickets
• Manage guest flow and reduce wait times at the entrance
• Ensure every guest feels welcomed and informed about the event

Qualifications:

• Basic technical troubleshooting skills
• Excellent customer service orientation
• Friendly, professional, and approachable demeanor
• Strong organizational abilities under time constraints

1. Gifting Support (formerly Vendor Support)

Responsibilities:

• Assist in grouping and assembling sponsored items into gift bags for each attendee
• Ensure that gift bags are uniformly presented and meet quality standards
• Maintain a clean and organized workspace during preparation
• Report inventory issues or quality concerns to the event manager
• Help with gift bag distribution as needed

Qualifications:

• High attention to detail
• Ability to work efficiently under time constraints
• Strong organizational and communication skills
• A collaborative team player with a positive attitude

1. Ushering

Responsibilities:

• Guide guests throughout the venue and direct them to seating or key event areas
• Assist with answering guest inquiries and provide directions
• Monitor guest flow to reduce congestion in high-traffic areas
• Ensure guest safety and comfort throughout the event

Qualifications:

• Friendly and approachable personality
• Excellent communication and interpersonal skills
• Ability to walk and stand for extended periods
• Strong situational awareness and problem-solving skills

1. Solicitation

Responsibilities:

• Engage with guests to promote event initiatives and gather feedback
• Initiate and maintain positive conversations with attendees
• Encourage participation in event activities and initiatives
• Maintain enthusiasm and a positive demeanor even when facing rejection

Qualifications:

• Excellent interpersonal and communication skills
• Comfortable speaking with new people and strangers
• Energetic, positive, and persuasive
• Ability to handle rejection gracefully and persistently

1. Float

Responsibilities:

• Serve as a floater across all departments to support various operational needs
• Monitor the event to ensure smooth operations and effective guest service
• Cover for volunteers during their breaks (typically 30–45 minutes)
• Assist in addressing unforeseen issues and fill in as needed
• Act as a communication liaison between different departments to relay critical information

Qualifications:

• Flexibility and adaptability in a dynamic event environment
• Excellent multitasking and problem-solving skills
• Strong communication and interpersonal abilities
• Calm and efficient under pressure; previous event experience is a plus

Job Type: Casual

Licence/Certification:

• Smart Serve (preferred)

Location:

• Niagara Falls, ON L2G 4C1 (preferred)

Work Location: In perso

Responsibilities:

• Assist with event setup, including decor, staging, and seating arrangements
• Ensure the venue remains tidy and visually appealing throughout the event
• Manage safe takedown of decor and equipment after the event
• Communicate any changes or issues with the event manager promptly
• Adhere to safety protocols for lifting and moving equipmen

Responsibilities:

• Coordinate artists’ schedules and manage movement between dressing areas and the stage
• Assist with managing queues for makeup and AV teams
• Maintain an organized and quiet backstage environment
• Communicate schedule adjustments and any issues to team members promptl

Responsibilities:

• Check in guests and verify e-tickets efficiently
• Troubleshoot technical issues related to ticket scanning or e-tickets
• Manage guest flow and reduce wait times at the entrance
• Ensure every guest feels welcomed and informed about the even

Responsibilities:

• Assist in grouping and assembling sponsored items into gift bags for each attendee
• Ensure that gift bags are uniformly presented and meet quality standards
• Maintain a clean and organized workspace during preparation
• Report inventory issues or quality concerns to the event manager
• Help with gift bag distribution as neede

Responsibilities:

• Guide guests throughout the venue and direct them to seating or key event areas
• Assist with answering guest inquiries and provide directions
• Monitor guest flow to reduce congestion in high-traffic areas
• Ensure guest safety and comfort throughout the even

Responsibilities:

• Engage with guests to promote event initiatives and gather feedback
• Initiate and maintain positive conversations with attendees
• Encourage participation in event activities and initiatives
• Maintain enthusiasm and a positive demeanor even when facing rejectio

Responsibilities:

• Serve as a floater across all departments to support various operational needs
• Monitor the event to ensure smooth operations and effective guest service
• Cover for volunteers during their breaks (typically 30–45 minutes)
• Assist in addressing unforeseen issues and fill in as needed
• Act as a communication liaison between different departments to relay critical informatio