JOB DESCRIPTION

Title - Fast Food Supervisor
Hours - up to 40 per week, but can be negotiated for more
Location - Glasgow, Scotland

· Assisting with the induction and training/development of employees in line with the company’s training requirements – you will lead by example!
· Assisting with creating and managing the staff schedule
· Checking deliveries, order matching, and highlighting any discrepancies to management
· Manage food products effectively to minimise wastage
· Ensure 100% compliance in accordance to all food, health and safety and council guidelines
· Perform daily/weekly inventory take and reports
· Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
· Provide a safe work environment for employees and customers
· Promote and encourage a high level of customer service among employees
· Assisting with interviewing new candidates for various roles
· Handle unresolved and/or escalated customer complaints
· Deliver a high standard of service when dealing with products, sales, inquiries and catering to customer needs.