FastTrack Subject Matter Expert - M365 Copilot at Microsoft

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

M365 Copilot, Technical Deployment, Solution Design, Product Demonstration, Proof Of Concept, Deployment, Adoption, Security, Governance, Architecture Design, Customer Engagement, Competitive Analysis, Cloud Infrastructure, AI Technologies, Information Security, Modern Work

Industry

Software Development

Description

With a focus on ROI and analytics, you will lead engagements that help customers realize measurable business value from their Copilot investments. You will engage in relevant communities to share expertise, contribute to IP creation. Customer/Partner Insights: Provide feedback & insights from customers/partners back to the relevant internal teams including Product Groups, to enable continuous improvement. Accelerate Value Realization: Actively engage with business and technical decision makers to drive intent, enablement and usage of Copilot for M365, securing long-term customer renewal. Lead architecture design sessions on M365 Copilot, address customer questions and provide best practices for activating solution within customer environment. Identify resolutions to issues blocking the go-live of customer projects by leveraging deep knowledge of M365 Copilot for M365 technical subject matter expertise. Lead business & technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP, deployment guides as well as Learn content. Hands-on experience in M365 product platform (Copilot, Modern Work, Security & Compliance), technical enablement, solution design, product demonstration and proof of concept, deployment and adoption. Bachelor's or Master's Degree in Computer Science, Information Technology, or related field (or equivalent experience) combined with technical deployment, pre-sales or technical consulting experience. Additional Experience: Proven ability to engage clients, understand their needs, and map them into M365 Copilot product and drive technical deployment and adoption. Understand the customer segment, apply competitive analysis and market insights, that drive key business outcomes. Awareness of compete products. Experience with Security, Governance best practices including Copilot Control System, SAM, DSPM for AI etc. Experience with cloud and hybrid, or on premises infrastructures, architecture designs, industry standards, and/or technology management. Certification in relevant AI technologies or disciplines (e.g. Office 365, Power BI, Azure Fundamentals, Cloud Platform Technologies, Information Security, Architecture, etc.). This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *

Responsibilities

Lead engagements to help customers realize measurable business value from their Copilot investments and engage with business and technical decision makers. Provide insights from customers to internal teams for continuous improvement and lead architecture design sessions to address customer questions.