FC HR Generalist at Chewy

Mount Juliet, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, Compliance, Data Analysis, Policy Guidance, Coaching, HR Metrics, Problem Solving, Communication, Interpersonal Skills, Leadership Development, Engagement Strategies, Training, Cultural Awareness, HR Processes, Investigation, Performance Management

Industry

Retail

Description

Our Opportunity Chewy is seeking an HR Generalist to support our network of Fulfillment Centers. This role is designed as a hybrid between an HR Administrator and HR Business Partner, combining hands-on HR support with advisory responsibilities. The HR Generalist provides a broad range of HR services including employee relations, compliance, data-driven insights, and policy guidance, while also partnering with site leadership to build engagement and strengthen the Team Member experience. Are you a collaborative HR professional who thrives in both execution and partnership? Join us to help shape the people experience in our high-volume operations environment. What You’ll Do Interpret and apply HR policies and procedures, ensuring compliance with federal, state, and local employment laws. Act as a primary HR contact for Team Members and managers, addressing questions on policies, programs, and day-to-day HR matters. Support employee relations by advising leaders on performance issues, disciplinary actions, and policy violations; conduct and document low-to-moderate risk investigations, escalating complex cases as needed. Provide coaching and guidance to managers to build leadership capability, reinforce Chewy’s culture, and improve workplace effectiveness. Maintain data integrity across HR systems; create and analyze reports to identify site trends (e.g., turnover, attendance, engagement) and recommend actions to leaders. Support key HR processes including onboarding, leave of absence/ADA accommodations, benefits, immigration, contingent workforce needs, and exit interviews. Partner with COEs and HRBPs to execute company-wide HR programs, tailoring for fulfillment center needs. Conduct and/or support HR-related training sessions (e.g., compliance, performance management, DEI awareness). Recognize patterns in HR inquiries and collaborate on policy updates or training opportunities to address root causes. Contribute to site-level engagement and retention strategies by collecting and sharing feedback, survey results, and exit interview data. Serve as a culture ambassador, modeling Chewy’s Operating Principles and influencing positive Team Member relations. What You’ll Need Bachelor’s degree in Human Resources, Business Administration, or related field; or equivalent experience. 3+ years of HR experience, ideally in fulfillment, manufacturing, distribution, or other high-volume operational settings. Strong knowledge of employment law and HR compliance practices. Excellent communication and interpersonal skills, with ability to build trust at all levels of the organization. Proven ability to handle sensitive employee issues with discretion, sound judgment, and professionalism. Experience leveraging HR metrics and data insights to influence business decisions. Strong problem-solving skills, with ability to operate in a fast-paced and changing environment. Self-starter who can prioritize effectively and work independently while collaborating cross-functionally. Occasional travel may be required across fulfillment center locations. Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Responsibilities

The HR Generalist provides a broad range of HR services including employee relations, compliance, data-driven insights, and policy guidance. This role also involves partnering with site leadership to build engagement and strengthen the Team Member experience.