FCL Import CS at Sperton Malaysia
, delhi, India -
Full Time


Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Import Operations, Customer Service, Manifestation, Container Movement, Tracking Movement, Customs Amendments, Shipping Line Coordination, Delivery Resolution, Billing, Arrival Notices, DSR Monitoring, Freight Disputes, CFS Movement, ICD Movement, Railing Out

Industry

Staffing and Recruiting

Description
JOB DESCRIPTION – CORPORATE FCL - IMPORT DESK OPERATION Job Title: Executive / Senior Executive / AM - Customer Service Reporting to: Branch Manager / Operations Manager Level: E2 - E3 - M10 Location: Gurgaon Minimum Qualification: Graduate Required Experience Range: Targeted Industry: Courier / Freight / Transportation / Warehousing Special Skills Required: Knowledge of Import Operations Roles & Responsibilities · Handle all operational activities including manifestation, container movement, tracking movement to CFS / ICD locations and smooth deliveries to other ports and locations · Resolve operational issues such as customs amendments and coordinate with shipping line origin offices for smooth customer deliveries · Keep track of pending deliveries · Ensure timely billing and issuance of arrival notices to consignee · Monitor DSR reports and ensure updates by the team · Handle freight disputes with origin office, pricing team, and shipping lines · Monitor CFS / ICD movements for key customers and continuously liaise with shipping lines for urgent railing out of containers Desired Candidate Profile · Graduate (UG: Any Graduate) · PG: Any Postgraduate
Responsibilities
The role involves handling all import desk operational activities, including managing container movement, tracking shipments to CFS/ICD locations, and ensuring smooth final deliveries. Responsibilities also include resolving operational issues like customs amendments and coordinating with origin offices for efficient customer service.
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