FCSD Communications Manager at Ford Global Career Site

Dearborn, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Strategy, Media Relations, Stakeholder Engagement, Content Development, Metrics Analysis, Social Media, Problem Solving, Project Management, Influencing Skills, Negotiation Skills, Customer Service, Team Collaboration, Strategic Thinking, Creativity, Organizational Skills, Technician Training

Industry

Motor Vehicle Manufacturing

Description

Lead and own FCSD Communications strategy and activities Elevate FCSD's profile inside and outside of Ford and demonstrate the critical role the business unit plays in differentiating Ford from the competition and Ford's overall business success. Educate key stakeholders - employees, dealers, media - about how FCSD is a vital profit driver for Ford and laser focused on improving customer service and growing its business. Build and maintain relationships with key media outlets, industry influencers, and internal stakeholders to enhance FCSD's profile and reinforce its position as a strategic growth engine and cornerstone of customer satisfaction and brand loyalty for Ford. Bring to life some of the key drivers of FCSD's focus areas, including technician training and recruitment; Remote Experiences / Mobile Service and Vehicle Personalization, among other areas. Be the primary contact for media inquiries related to FCSD initiatives. Support FCSD Internal all Hands meetings, working with employee communications team and Coordinate with global FCSD teams to help develop content for FCSD town halls Analyze metrics to evaluate the effectiveness of communication strategies and make recommendations for improvement Established and active employee resource groups Bachelor's degree in communications, journalism, or equivalent education, training, or experience is required A minimum of 5-8 years of related experience Excellent oral, written, and digital communication skills Proven success in building and implementing communication strategies Strategic thinker, creative, willing to take risks, collaborative, high standards of excellence, highly focused and organized Ability to lead and work collaboratively with a cross-functional team in fast moving situations and environments Active participation in and knowledge of social media and social networking sites and tools A can-do attitude and a sense of urgency in this rapidly changing environment Knowledge of the automotive business with an ability to develop strategies and stories Strong influencing and negotiation skills, with internal and external contacts Superior problem-solving, decision-making and project management skills Experience developing communications strategy to build reputation and support functional/operational business objectives and priorities Demonstrated record of building strong relationships, trust and confidence with media and prominent influencers and stakeholders For more information on salary and benefits, click here: New Hire Benefits Visa sponsorship is not available for this position. Verification of employment eligibility will be required at the time of hire.

Responsibilities

Lead and own the FCSD Communications strategy and activities while elevating FCSD's profile inside and outside of Ford. Build and maintain relationships with key media outlets and stakeholders to enhance FCSD's profile and support its strategic growth.