WHAT YOU NEED TO BE SUCCESSFUL:

• Demonstrated experience working with CMS at the Center for Consumer Information and Insurance Oversight (CCIIO), the Office of Communications (OC), or similar in support of the individual market, or similar experience supporting an SBM.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to exercise strong attention to detail, as well as problem-solving and organizational skills.
• Strong analytical skills and ability to work with a team throughout the system development life cycle.
• Ability to produce consistent, insightful, high-quality work against tight deadlines.
• Ability to communicate insight and recommendations in oral presentations or written documents.
• Self-directed; ability to work on tasks requiring analysis, writing, and planning activities with limited guidance or oversight.
• Ability to work collaboratively as a member of a team, contributing positively to team operations and working relationships.
• Proficiency in the Microsoft Office suite.
• Experience working with federal government projects is preferred.

ABOUT THE ROLE:

DFC is seeking a professional with demonstrated experience in operations or policy of the Federal Health Insurance Marketplace to join a support contract in the federal healthcare consulting industry. The team is seeking a driven, inquisitive individual with excellent critical thinking skills and high attention to detail, enjoys working in a fast-paced and regularly changing environment, and can effectively manage competing priorities. Candidates must bring demonstrated experience supporting the Centers for Medicare & Medicaid Services (CMS) in the operations, policy, or strategy of the Federal Health Insurance Marketplace. Candidates with experience supporting State-based Marketplaces (SBMs) will also be considered.
As a company founded by service-disabled Veterans, we at DFC are driven by a duty to serve our clients, our employees, and our community. We are committed to helping organizations achieve their goals by cultivating a team of talented professionals that delivers exceptional service, creative insights, and high-quality results.

WHAT THE ROLE REQUIRES:

• Work on a project team and provide subject matter expertise to support the implementation of complex federal health policy and functional design improvements (note: this role does not include policy analysis or writing).
• Review federal policy, standards, and legislation to understand requirements for coverage and financial assistance on the Marketplace.
• Evaluate and analyze the impact of new or revised changes to legislation before the Congress pertaining to any CMS program.
• Conduct analysis of policy issues and topics by researching background information, the origin of laws, and the intended impact in order to provide effective support to CMS staff.
• Translate complex concepts and policy into plain-language technical assistance and business operation documentation for internal and external stakeholders.
• Provide technical assistance, consistent with program expertise and experience, to other Federal agencies staff, State agencies and private sector organizations.
• Facilitate meetings, review meeting materials including agendas, notes, briefing materials, and action items.
• Coordinates program assignments with internal and external stakeholders as required to diagnose problems and develop viable courses of action.
• Support continuous process improvement efforts across the program to enhance efficiency.
• Apply qualitative and quantitative methods for assessing the efficiency and effectiveness of a health care program.
• Respond to inquiries regarding program oversight activities and engage with internal and external stakeholders.
• Engage and communicate with external stakeholders both verbally and in writing.
• Draft briefings, reports, and other deliverables.
• Conduct quality assurance activities.