Federal Retirement and Benefits Counselor and Processor SME at Golden Key Group

, , United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Federal Retirement Counseling, Benefits Processing, Policy Interpretation, Conflict Reconciliation, Customer Service, Retirement Package Preparation, Research Skills, Communication Skills, Analytical Skills, Time Management, Attention to Detail, Problem Solving, Team Collaboration, Regulatory Compliance, Financial Planning, Employee Engagement

Industry

Human Resources

Description

About GKG With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002. Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients. Overview GKG is seeking a Federal Retirement and Benefits Counselor to join our growing team in support of a federal agency. The position is fully remote. The SME will guide challenging and complex cases or issues to either assume processing or to provide direction and guidance to complete work. This includes conducting research, interpreting regulation and precedents, and coordinating with the Government regarding recommendations and the receipt of direction for specific and general application. This includes setting the standard of customer service in work delivery and process and procedures in delivery of counseling services. This role includes conflict reconciliation to deliver services of the most complex retirement counseling cases. This role will also balance level of effort across their portfolio of teams. Responsibilities This role provides counseling services to Federal customers making decisions on their Retirement and Benefits. This include providing one-on-one counseling services and supporting package submission to OPM and processing of internal Agency actions to complete out-processing. Duties: Engage with employees to support assessment of retirement readiness, including regular, early, postponed, deferred, discontinued service, disability, relationship with programs like DRP. Interpret governing policies and regulations and counsel employees to regarding the consequences of retirement readiness, timeliness, and decision to proceed. Counseling topics include: Eligibility for Retirement Determining High-3 Computation of Annuity FERS Annuity Supplement Disability Benefits Crediting Civilian & Military Service Cost-of-Living Adjustments (COLA) Voluntary Contributions Special Group of Employees (Law Enforcement Officers, Firefighters, Congressional employees, etc.) Deposits/Redeposits Annual Leave Payment and Sick Leave Computation Application for Retirement Processing of Retirement Application Survivor Benefits Social Security Medicare Thrift Savings Plan (TSP) Federal Group Life Insurance (FEGLI)Federal Employee Health Benefits (FEHB) Federal Employees Dental and Vision Insurance Program (FEDVIP) Long Term Care Insurance (LTC) Flexible Spending Accounts (FSA) Other Financial Planning Strategies Prepare Service Computation Date Reports and process the employee s Change in Service Computation Date NOA in the HRIS. Review eOPF to extract information to calculate the Retirement Estimates. Identify gaps in eOPF and support records request actions. Identify and calculate Military and /or Civilian Deposit(s) Support completion of necessary required Forms and Reports and submit to the HRIS Deposit Section to establish the employee's Military Deposit account or submit to OPM as appropriate. Prepare Retirement packages for the employees' review/signature prior to processing the personnel action for SF-2806 creation. Rapidly respond to client communications to support timely employee package and preparation processing. Other duties as assigned Qualifications Experience developing or delivering Federal Retirement programs or; Experience delivering one-on-one Federal Retirement counseling, or; Experience Federal Retirement package preparation, submission, and processing. Desired Qualifications Experience in two or more of the requirements Experience across FERS, CSRS, Offset, VERA/VSIP, Discontinued Retirement, and LEO retirement programs Experience submitting retirement package on OPM portal

Responsibilities

The role involves providing counseling services to Federal customers regarding their retirement and benefits decisions. This includes one-on-one counseling, processing retirement applications, and ensuring compliance with regulations.