Title: Fee Processing Specialist
State Role Title: Admin and Office Spec III
Hiring Range: $20/Hour
Pay Band: Wage
Agency: Dept of Prof & Occup Reg
Location: DPOR Main Office
Agency Website: www.dpor.virginia.gov
Recruitment Type: General Public - G

MINIMUM QUALIFICATIONS

• Ability to accurately record transactions in an automated computer system;
• Ability to understand and apply policies, procedures, rules and regulations;
• Ability to organize work and make moderately complex decisions to ensure the timely delivery of services and support;
• Ability to work and effectively communicate with employees, regulants, and other customers;
• Ability to work independently and as part of a team;
• Ability to prioritize work and meet deadlines with accurate and quality work products;

Knowledge of office practices, procedures and equipment;

• Ability to use proper grammar, spelling and punctuation.
• Focus on providing excellent customer service.

This position processes daily receivables. Responsibilities include proper and accurate collection, accounting and deposit of payments received in accordance with state and agency policies and procedures. This position establishes accurate regulant demographic records in accordance with agency guidelines, maintains an understanding of the various board regulations as they apply to fee structures, interprets financial histories and delivers excellent customer service.
As part of The Department of Professional and Occupational Regulation (DPOR), you will play a critical role in the economic vitality of Virginia by helping qualified people start businesses and work in their chosen fields. DPOR is an executive branch agency under the Secretary of Labor for the Commonwealth of Virginia. Our regulatory boards are comprised of practitioners and citizens appointed by the Governor and are responsible for regulating certain professions and occupations, ranging from architects and contractors to cosmetologists and professional wrestlers. We protect the public by verifying minimum competency, investigating complaints, and upholding professional compliance with state laws and regulations.