Feed Customer Service Representative at AgState

Sheldon, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Basic Accounting, Computer Skills, Spreadsheets, Grain Contracting, Pricing, Order Accuracy, Compliance, Record Keeping, Teamwork, Communication, Problem Solving, Attention to Detail, Agriculture Knowledge, Safety Awareness

Industry

Farming

Description

Feed Customer Service Representative AgState is currently seeking a Feed Customer Service Representative. Do you enjoy servicing customers? Do you enjoy working with computers, spreadsheets, and performing basic accounting work? Are you a hard worker with a desire to learn and grow in your career? Join our team today! This is a great opportunity for candidates interested in working with agriculture and providing exceptional customer service to our producers. You will find a team atmosphere committed to safety and excellent customer service, along with a stable career that offers outstanding benefits! SUMMARY Under the direction of the Feed Q & A Manager, you will complete various administrative functions for our Feed location and Feed Division and will be responsible for establishing professional customer relationships. ESSENTIAL FUNCTIONS * Provide outstanding customer service by responding to customer inquiries at the counter and over the phone regarding such things as statements, sales, bids, grain contracting, pricing questions, grain offers and options, historical account activity, selling, etc. * Take customer orders and ensure accuracy. * Prepare customer grain contracts, settlements, and issues grain settlement checks, as needed. * Abide with state and federal rules and regulations, monitors grain contracts to ensure compliance and make sure there is no lien on government hold. * Prepare feed orders, purchase orders, work orders to mill, invoice feed, outgoing grain and prepare/input grain transfers, lot tracking for feed ingredients, track grain movement. * Weigh incoming and outgoing loads at scale, record grades, input scale tickets, and file tickets. * Demonstrate work habits that develop, build and support the team concept within the organization. * Cultivate a fun and enjoyable workplace for AgState’ employees and customers. EDUCATION AND REQUIREMENTS * Associate degree (A. A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience. * Valid Driver License **Our values ~ RISE: Respect- ~ Integrity ~ Safety ~ Excellence ** AgState offers a generous benefits package including 401K Match or Defined Benefit (Pension) Retirement Plan, Medical, Dental, Vision, Life Insurance, Salary Continuation, Long Term Disability, Supplemental Insurance, Career Growth and Development Opportunities, Employee Assistance Program (EAP), Education Assistance, Employee discounts and local discounts, Paid Holidays, Clothing Allowance, and a generous Paid Time off Accrual. Equal Opportunity Employer - we work hard to embrace diversity and inclusion and encourage employees at AgState to bring authenticity to work every day.

Responsibilities

The Feed Customer Service Representative will provide outstanding customer service by responding to inquiries and taking customer orders. They will also prepare grain contracts and ensure compliance with regulations.