Female Club Floor Attendant at IHG Career

Shaab, Hawalli Governorate, Kuwait -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Luxury Service Standards, Communication Skills, Attention to Detail, Team Collaboration, Discretion, Hospitality Knowledge, Problem Solving, Time Management, Professional Appearance, Flexibility, Service Protocols, Hygiene Compliance, Feedback Handling, Operational Support, Culinary Service

Industry

Hospitality

Description

Female Club Floor Attendant We are seeking a polished, service-driven Female Club Floor Attendant to support the delivery of an exclusive and personalized experience for our Club Floor guests. This role is suited to a hospitality professional who understands the refined expectations of five-star and luxury hotel clientele and consistently delivers discreet, attentive, and elegant service. A professional overview of your role: As a Female Club Floor Attendant, you will play a vital role in upholding the elevated standards of the Club Floor and Club Lounge, ensuring guests enjoy a seamless, comfortable, and highly personalized stay experience. Key responsibilities include: Providing warm, courteous, and personalized service to Club Floor and Club Lounge guests at all times. Supporting Club Lounge operations, including breakfast service, refreshments, and evening offerings. Ensuring the Club Floor and Club Lounge areas are impeccably presented and maintained throughout the day. Assisting guests with requests, preferences, and special arrangements with discretion and efficiency. Coordinating closely with Front Office, Housekeeping, and Food & Beverage teams to ensure seamless service delivery. Monitoring and replenishing amenities, supplies, and service items as required. Handling guest feedback professionally and escalating concerns appropriately. Ensuring full compliance with brand standards, service protocols, and hygiene requirements. Representing the hotel with confidence, professionalism, and refined attention to detail. What we are looking for: Previous experience as a Club Floor Attendant, Guest Relations Agent, or F&B Attendant, preferably in a five-star or luxury hotel environment. Strong understanding of luxury service standards and guest engagement. Excellent communication skills in English; Arabic language will be an advantage. Well-groomed appearance with a professional, calm, and discreet demeanor. Ability to work independently while contributing effectively within a team. High attention to detail and a genuine passion for guest service excellence. Flexibility to work shifts, weekends, and public holidays. Hospitality-related qualifications will be an advantage. Why join us: At IHG®, luxury is defined by thoughtful service and meaningful connections. This role offers the opportunity to be part of an elite guest experience team, delivering elevated service in line with world-class standards and the spirit of True Hospitality.

Responsibilities

The Female Club Floor Attendant is responsible for providing personalized service to guests and maintaining the Club Floor and Lounge areas. This includes supporting operations, assisting with guest requests, and ensuring compliance with service standards.