Job Summary:
MMAB homecare is a quality homecare provider supporting Durham county council and nearby villages. We are regulated by the Care Quality Commission and to support us through our next phase of growth an exciting opportunity has arisen for the role as community Field Care Supervisor.
This is a part office/part field based role and prior experience in domiciliary care is essential. You must be extremely personable as you will be working with the entire team to make sure all our valued Clients needs are met .

Experience:

• providing care: 1 year (preferred)
• supervisory: 1 year (preferred

MAIN DUTIES AND RESPONSIBILITIES INCLUDE:

• Provide support to our caregivers in their day-to-day job and be keen to develop and mentor those around you.
• Onboard new carers and introduce them to clients
• Support the RM with new client assessments and draw up person centred care plans for clients
• Conduct observations (spot checks) on the care team
• Ensure all services are compliant with legislations, CQC standards and regulations
• Monitor and assess all clients for customer satisfaction
• Continually review and improve processes to ensure the most effective and efficient service is being delivered
• Building relationships with clients and families to ensure we deliver personalised care
• To ensure training needs of all staff are met effectively – implement induction programmes and identify and provide for on-going training needs

ROLE REQUIREMENTS

• You must hold a valid driving licence and access to a reliable car with business insurance.
• Experience within a care home or domiciliary care environment
• Relevant qualification, such as Level 3 Diploma in Health and Social Care or above
• Excellent customer service, communication and interpersonal skills
• Self-motivated and flexible, with a willingness to participate in an on-call system for out of office hours
• Extremely well organised, excellent planning and prioritising ability with high attention to detail
• Ability to establish and maintain effective professional working relationships
• Strong administration skills and ability to manage multiple work loads
  Job Type: Full-time
  You will work 20 hours within the field and 20 hours office based supporting the management team.
  Job Types: Full-time, Permanent
  Pay: From £12.75 per hour
  Expected hours: 40 per week

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Referral programme
• Sick pay
• Store discount

Experience:

• providing care: 1 year (preferred)
• supervisory: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)
• NVQ Level 2 Health & Social Care (preferred)

Work Location: On the road
Reference ID: Homecare field care supervisor