Qualifications and Experience

• Minimum of a Bachelor's degree in a relevant field is required, e.g. Business Administration, Education, Academic Administration or a related discipline.
• A Master's degree in a relevant field is preferred.
• Full English proficiency is required.
• Advanced computer literacy and proficiency in relevant academic/administrative systems is required, e.g. MS Office, Banner and other student information systemsMinimum of seven years of relevant work experience in Academic Services, Academic Operations, Student Services or a related higher education environment.
• Proven experience in managing Academic Services processes and leading teams.
• Experience in managing complex student cases, resolving operational issues and working collaboratively with academic and administrative stakeholders.
• Experience working with student information systems and managing student data and academic records.

Key Responsibilities

• Operational & Academic Leadership: Manage daily nursery operations, maintain child-to-staff ratios, oversee daily deployments, and ensure full compliance with EYFS, MOE, safeguarding, and health & safety standards.
• Curriculum & Staff Supervision: Guide and evaluate teaching staff, monitor lesson planning, conduct classroom observations, track developmental assessments, and support children with additional needs in coordination with parents and specialists.
• Parent Relations & Admissions: Serve as the primary point of contact for parents, handle inquiries and concerns with high diplomacy, lead tours/orientations, and drive enrollment and retention targets.
• Compliance & Administration: Maintain up-to-date licenses, regulatory approvals, inspection readiness, and mandatory documentation for staff and enrolled children.
• Resource & Financial Management: Monitor center budgets, oversee fee tracking and inventory purchasing, manage staff leave schedules, and prepare periodic operational reports for management.

Qualifications & Experience

• Certification: CACHE Level 5 (or recognized equivalent) is mandatory.
• Education: Bachelor’s degree in Early Childhood Education, Education, Business Administration, or a related field is preferred.
• Experience: Minimum 3 to 5 years of early years experience, including proven supervisory or managerial experience (UAE nursery management experience strongly preferred).
• Regulatory Knowledge: In-depth knowledge of the EYFS framework, MOE requirements, and safeguarding guidelines.
• Languages: Native/fluent English (written and spoken) required; Arabic language proficiency is a strong advantage.
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