Key Responsibilities:

• Greet and assist patients in a friendly and professional manner
• Manage appointment scheduling and patient records
• Handle insurance approvals and eligibility verification
• Process billing and payments
• Coordinate with doctors and staff to ensure smooth patient flow
• Maintain a clean and welcoming reception area
• Use and manage Dok32 (any EMR) dental software efficiently
• Ensure compliance with clinic policies and healthcare regulations

Requirements:

• Minimum of a bachelor's degree (any discipline)
• Prior experience in a dental or medical clinic preferred- Familiar with dental treatments
• Strong knowledge of insurance approval and eligibility processes
• Proficient in EMR software (mandatory)
• Excellent communication and interpersonal skills
• Fluent in Arabic and English
• Well-presented, with a strong sense of responsibility and confidentiality