REQUIREMENTS:

• Female candidates only (as per company hiring requirements).
• Previous experience as a Service Advisor or in customer service within the automotive industry is mandatory.
• Strong understanding of automotive systems and repair procedures.
• Excellent communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.
• Proficiency in using computer systems for invoicing and scheduling.
• Customer-first attitude with a proactive approach to problem-solving.

• Greet customers warmly and address their vehicle concerns professionally.
• Provide accurate details on recommended services, repair options, and cost estimates.
• Coordinate with technicians to ensure timely and efficient completion of repairs.
• Maintain clear and regular communication with customers regarding repair status.
• Prepare repair orders, invoices, and process customer payments.
• Promote additional services and preventative maintenance where appropriate.
• Ensure customer satisfaction through follow-up and excellent service delivery.