FULL-TIME

Creative Support is seeking an enthusiastic and experienced Team Leader with a strong understanding of learning disabilities, physical disabilities, complex health needs and autism. This is an exciting opportunity to join our dedicated team in the Dudley area, leading high-quality supported living services.
We are looking for a compassionate and motivated Team Leader to support four wonderful ladies who live together in a welcoming bungalow with a beautiful garden in Stourbridge. All are wheelchair users with complex health needs, including dysphagia and epilepsy, and each has a unique personality, interests, and aspirations.

Your role will be to lead and inspire a dedicated staff team, ensuring the delivery of person-centred support that promotes dignity, independence, and wellbeing. You’ll create an environment where the ladies can thrive – enjoying life at home, in their garden, and making the most of opportunities in the community.

• Coordinating personalised support – Lead the delivery of care and support for four ladies living together in a bungalow with a lovely garden, ensuring every aspect of their daily lives is guided by their needs, choices and preferences. This includes safe administration of medication, emotional reassurance, support with mobility and personal care, and enabling them to enjoy meals, activities and community outings.
• Inspiring and supporting your team – Supervise, coach and motivate staff, volunteers and students to deliver compassionate, high-quality care. Provide clear direction, constructive feedback and ongoing development so that every team member feels confident and capable in their role.
• Championing safeguarding – Ensure safeguarding measures are always in place to protect the ladies, making sure that staff understand, follow and uphold policies and procedures that keep people safe. Lead by example in promoting a culture of vigilance and accountability.
• Building strong partnerships – Promote excellent customer care by maintaining positive, professional relationships with the ladies’ families, health professionals and partner agencies. Ensure communication is open, transparent and respectful at all times.
• Nurturing relationships – Develop and sustain meaningful, trusting relationships with each of the ladies, recognising their individual personalities, cultural backgrounds and interests. Create an environment where they feel valued, respected and empowered to live fulfilling lives.

APPLICATION INSTRUCTIONS:

In order to apply, please read the job description and then complete the online application form.
You can also download a copy of our application form. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
If you require any advice on completing your application form, please call us on 0161 236 0829.
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

• Coordinating personalised support – Lead the delivery of care and support for four ladies living together in a bungalow with a lovely garden, ensuring every aspect of their daily lives is guided by their needs, choices and preferences. This includes safe administration of medication, emotional reassurance, support with mobility and personal care, and enabling them to enjoy meals, activities and community outings.
• Inspiring and supporting your team – Supervise, coach and motivate staff, volunteers and students to deliver compassionate, high-quality care. Provide clear direction, constructive feedback and ongoing development so that every team member feels confident and capable in their role.
• Championing safeguarding – Ensure safeguarding measures are always in place to protect the ladies, making sure that staff understand, follow and uphold policies and procedures that keep people safe. Lead by example in promoting a culture of vigilance and accountability.
• Building strong partnerships – Promote excellent customer care by maintaining positive, professional relationships with the ladies’ families, health professionals and partner agencies. Ensure communication is open, transparent and respectful at all times.
• Nurturing relationships – Develop and sustain meaningful, trusting relationships with each of the ladies, recognising their individual personalities, cultural backgrounds and interests. Create an environment where they feel valued, respected and empowered to live fulfilling lives