ROLE OBJECTIVE:

Are you an organised and creative operator with a flair for delivering premium experiences? We’re looking for a Festival & Outdoor VIP Manager to join our Product & Experience team for a full time six-month fixed term contract, leading the end-to-end delivery of VIP experiences across our iconic festivals and green field events.
Working closely with internal stakeholders and external partners, you’ll bring our onsite VIP concepts to life, from early design development to supplier negotiations, customer comms, and seamless onsite execution. This is a hands-on role that will see you managing projects, people, and budgets to ensure an unforgettable experience for every VIP guest.
If you’re passionate about live events and thrive in fast-moving, collaborative environments, we want to hear from you! Apply now with a cover letter telling us why you’re the perfect fit for this role

WHAT YOU’LL BE DOING:

• End-to-end VIP project management: Develop, plan, and deliver VIP experiences across multiple festivals and green field events.
• Supplier coordination: Source, brief, and manage suppliers across theming, décor, food and beverage, and construction.
• Onsite delivery: Lead onsite VIP operations from bump in to bump out, ensuring premium execution and guest satisfaction.
• Cross-team collaboration: Liaise with Marketing, Ticketing, Tour Ops and Customer Service to bring experiences to life and drive sales.
• Reporting & budgets: Own the financials — managing budgets, tracking sales, and preparing PLS settlement documentation.
• Staff management & coordination: Oversee staffing plans, brief local teams, and provide support for the Festival Fan Experience Coordinator.
• Festival representation: Attend team WIPs, manage festival briefings/debriefs, and be the face of VIP onsite.