Fiberglass Repair Technician at Surface Experts - Metro Portland

Omaha, Nebraska, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fiberglass Repair, Customer Service, Communication, Problem Solving, Color Matching, Facilities Maintenance, Construction, Manufacturing, Painting, Tool Utilization, Repair Process, Creativity, Team Collaboration, Time Management, Attention to Detail, Adaptability

Industry

Consumer Services

Description

Benefits: Company car Competitive salary Flexible schedule Paid time off Training & development Enjoy using your hands? Thrive in a changing work environment? Becoming a Surface Experts Technician could be your next career step! Exercise your creativity by problem-solving small repairs that are usually complete in an hour or less. A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs WE OFFER: Base Salary + Bonus Opportunity: Great Work/Life Balance: No required overtime, no nights, no weekends Time Off: Paid holidays and accruable vacation Flexible Work Schedule: Can accommodate midweek appointments Paid New Hire Training: Onboarding includes learning alongside a trained technician Company Car: Each technician drives a branded company vehicle for job duties Tools Included: All necessary tools and products are provided Learn a New Trade: Develop skills in a brand-new emerging trade Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving Small Business: Local business with an owner who works alongside the team each day Mentorship Opportunities: Ongoing repair training and career development Dedicated Help Lines: Technician Support Team on call to assist to questions DUTIES: In the Field Daily Visit 4+ different repair locations daily Complete Work Orders at the job-site, following up with excellent customer service Engage with various industries such as Property Management, Hospitality, Movers, Construction, etc. Customer Service and Communication Engage with tenants and staff with excellent customer service Effectively use our CRM/Dispatch tool to take notes and track repair progress Connect with designated support team about any issues Follow Repair Process Learn, practice, and implement our proprietary 5-step repair process Utilize your entire customized tool-kit, understanding each tool Complete repairs using creativity and outside-the-box thinking We are looking for someone with experience in either the process of repairing or refinishing bathtubs. You will use your knowledge of common tub building materials: fiberglass, gel coat, enameled steel and acrylic. We repair damages to tubs that happen during or after installation, as well as other hard surfaces such as counter tops, floors and cabinets. QUALIFICATIONS Experience performing work using your hands. Common areas are construction, manufacturing, painting, or other personal hobbies. Facilities maintenance is a huge bonus but is not a requirement. Comprehending color and matching colors is essential to this job. You must be able to detect, evaluate, and reproduce colors. ABOUT SURFACE EXPERTS Surface Experts is a one-stop-shop surface repair company. We complete small repairs to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We use established trades combined with cutting-edge techniques and products, leading to long-lasting and good-looking repairs. Typically, the kind of damage we see is simple and smaller than a dinner plate, yet our competitors want to refinish the entire surface! Our goal is a satisfied client and a long-lasting partnership. We’re happy to save our customers money and time, while preventing more surfaces from ending up in the trash heap. Repairs usually only need 1 or 2 tablespoons of product. As a result, technicians can bring everything they need with them in their car or truck! Our process avoids odors, takes less than 2-4 hours, and leaves the area totally clean! VISION To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. MISSION Our mission is to develop outstanding teams by investing in strong relationships. Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills. VALUES Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants

Responsibilities

Technicians will visit multiple repair locations daily to complete work orders and provide excellent customer service. They will engage with various industries and follow a proprietary repair process using their customized tool-kit.