COMPANY

Fedcap UK (part of The Fedcap Group) is a not-for-profit organisation. Our mission is to improve economic mobility by unlocking opportunities that move the dial for individuals and communities. Internationally, Fedcap has nearly 90 years of experience, supporting over 245,000 people annually to help improve their economic well-being and their quality of life through education, health, employability and economic development practice areas.
Drawing on the experience and scale of the Fedcap Group Fedcap Group, the UK delivers a growing portfolio of programmes, to deliver holistic solutions that meet local and national priorities and empower individuals to thrive.
We deliver leading employability solutions across a range of UK contracts and local frontline professional teams. Our services are more vital than ever before to individuals and their wider communities.
At Fedcap, we embed social value in how we work - from who we hire, to who we partner with, to how we deliver services that create lasting change. Whether that’s supporting a young parent into their first job, helping someone return after time away from work due to health or personal circumstances, or supporting a small business become more inclusive - our mission is to create impact where it matters most.

YOUR SKILLS & EXPERIENCE:

• Have the ability to embrace our company values which are Kindness, Respect, Integrity, and Innovation!
• Experience in quality assurance, audit, or contract delivery in employability, health or care.
• Excellent communication and feedback skills
• A values-led mindset, focused on inclusion, purpose, and doing the right thing
• Confidence working across the community with a variety of teams and partners
• Strong organisational skills with attention to detail and consistency.

• Monitor delivery against IPS fidelity standards and support partners to stay aligned
• Carry out reviews, observations, and case audits — turning insight into action
• Coach teams and embed best practice across services and partners
• Support onboarding, training, and continuous improvement initiatives
• Help prepare for external audits and fidelity reviews
• Keep accurate records and feed into service-wide learning.