Field Application Engineer (Batam) at Cohu Careers
Batam, Riau Islands, Indonesia -
Full Time


Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Installation Guidance, System Configuration, Troubleshooting, Customer Service, Engineering Principles, Mechanical Engineering, Electrical Engineering, Technical Analysis, Communication Skills

Industry

electrical;Appliances;and Electronics Manufacturing

Description
Cohu Inc. is a technology-driven company dedicated to delivering innovative solutions for industrial applications. Our focus is on developing products and services that seamlessly integrate advanced technology with evolving market demands. We are currently seeking a skilled and highly motivated Field Application Engineer (FAE) to join our team in Sei Beduk, Batam, Riau Islands. This role offers remote work flexibility, providing an excellent opportunity to balance professional and personal commitments while contributing to a dynamic and growth-oriented organization. As a Field Application Engineer, you will provide technical support to customers in the use of our products, including installation guidance, system configuration, and troubleshooting. You will serve as a key liaison between customers and the internal engineering team, ensuring that customer needs are clearly understood and effectively addressed. Your responsibilities will include analyzing technical requirements, developing appropriate solutions, and coordinating closely with production and marketing teams. The role may require working directly at customer sites to deliver timely, accurate, and high-quality technical support. This position is ideal for individuals who are self-driven, adaptable, and possess strong communication skills. Candidates should hold at least a Diploma in Engineering and have 1–3 years of relevant work experience. Proficiency in customer service, engineering principles, and technical support is essential, with knowledge in mechanical and electrical engineering considered an advantage. We are looking for candidates who are eager to learn, capable of adapting in a fast-paced environment, and committed to contributing to a collaborative and innovative team.
Responsibilities
Provide technical support to customers regarding product installation, configuration, and troubleshooting. Act as a liaison between customers and internal engineering teams to ensure technical requirements are met.
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