Field Application Engineer (FAE) Taiwan-based at Newphotonics

Petah Tikva, Center District, Israel -

Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Application Engineer, Photonics, Optical Transceivers, Technical Support, Customer Engagement, Troubleshooting, Hardware Integration, Software Integration, Presentation Skills, Interpersonal Skills, Sales Strategies, Technical Proposals, DSP Integration, Test Equipment, Communication Skills, Customer Feedback

Industry

Semiconductor Manufacturing

Description

Description NewPhotonics is disrupting data center processing with novel photonic engines that solve power and performance challenges. We are developing advanced, high-performance PICs for next-generation optical transceivers. Our innovative solutions enable the high-speed data transmission required by modern data centers and cloud computing infrastructures. We are expanding our global footprint and are seeking a highly motivated and technically skilled Field Application Engineer to serve our key customers in the Taiwan region. Location: remote - Taiwan – Office (with required travel to customer sites). Role Description As a Field Application Engineer, you will be the primary technical interface for our customers in Taiwan, supporting them through the entire product lifecycle, from initial pre-sales engagement to post-sales technical support. You will collaborate closely with our sales, product management, and R&D teams to ensure customer success and drive business growth within the optical transceiver market. This is a unique opportunity to combine deep technical expertise with strong interpersonal and communication skills to solve real-world challenges with our innovative photonic IC solutions. Key Responsibilities Pre-Sales Technical Support: Act as a trusted technical advisor to potential customers, understanding their application requirements and identifying the optimal use cases for our PIC products. Provide compelling technical presentations and product demonstrations, clearly articulating our value proposition and competitive advantages. Collaborate with the sales team to develop and execute on technical sales strategies and achieve business targets. Help prepare and present technical proposals, design-in plans, and other documentation for potential customers. Post-Sales Technical Support: Provide hands-on technical guidance on both hardware and software integration aspects of customer designs. Serve as the first and second-level technical support for customers integrating our PICs into their optical transceivers. Work with customers to troubleshoot and resolve complex technical issues during design, validation, and manufacturing phases. Collect and provide valuable customer feedback to the internal R&D and product management teams to inform future product development. Requirements Required Qualifications Bachelor's degree in Electrical Engineering, Photonics, or a related technical field. A Master's degree is a plus. Minimum of 5 Years proven experience as a Field Application Engineer or in a technical customer-facing role within the optical communications or semiconductor industry. In-depth technical knowledge of photonic integrated circuits (PICs), high-speed optical transceivers for Data centers, and integration with high-speed DSP and other communications ICs. Experience with test and measurement equipment used in photonics and high-speed electrical testing (e.g., sampling oscilloscopes, BERTs, optical spectrum analyzers). Familiarity with the optical communications ecosystem in Taiwan and Asia. Hands-on experience with hardware and software troubleshooting. Fluency in English (written and spoken) is a must. Mandarin Chinese as a mother tongue, with high proficiency in reading, writing, and speaking. Strong presentation and interpersonal skills, with the ability to communicate complex technical concepts to diverse audiences. Ability to work autonomously and manage your schedule effectively from a home office. Willingness and ability to travel frequently to customer sites across Taiwan. International travel may be required from time to time. What We Offer The opportunity to work with cutting-edge photonic technology in a rapidly expanding market. A collaborative and innovative work environment within a supportive Multinational company culture. Competitive salary and benefits package. Opportunities for professional growth and career advancement.

Responsibilities

As a Field Application Engineer, you will support customers through the entire product lifecycle, from pre-sales engagement to post-sales technical support. You will collaborate with sales, product management, and R&D teams to ensure customer success and drive business growth.