We’re looking for an FAE to guide our customers; making sure they’re set up for long-term success with IAR’s tools and services. In this customer-facing role, you’ll lead discovery with Sales, remove technical roadblocks, and help opportunities progress from the first conversation to confident adoption.

ABOUT THE ROLE

As an FAE, you’re the technical front-runner in pre-sales and a trusted partner post-sale. You’ll work alongside Sales and Customer Success to understand each customer’s devices, tool chains, CI/CD setup, and compliance needs, and propose the right next steps.
You’ll assess customer environments, isolate issues, and drive them to resolution. You’ll deliver clear demos/technical presentations, keep meetings on track, and support evaluations and early adoption with right-sized success criteria and clean handoffs to post-sales/support.

You’ll deliver:

• Technical discovery & enablement: environment validation, issue reproduction, and clear guidance that accelerates evaluations.
• Onboarding support: targeted help that keeps new customers moving toward value, including creating and delivering technical training.
• Enterprise support: trusted, tailored post-sales advice with Sales/Customer Success.
• Technical material: produce concise, useful content on a regular cadence (e.g., monthly).

The role includes periodic travel in North America for customer meetings and events.

TO SUCCEED IN THIS ROLE, WE SEE THAT YOU HAVE:

• BSc in Electrical Engineering, Computer Engineering or Computer Science.
• Prior customer facing experience in software or applications engineering (embedded preferred).
• Good C/C++ fundamentals.
• Practical understanding of developer workflows (builds, debugging, source control).
• Any of the following: Experience with IDEs, debuggers, RTOS, embedded Linux, or microcontroller toolchains (ARM Cortex-M; RISC-V).
• Solid written & verbal English; confident with mixed technical/non-technical audiences.