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Field Application Scientist Nigeria West Africa at Pluslife

, , Nigeria -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Training, Troubleshooting, Service Quality Evaluation, Instrument Operation Support, Workflow Guidance, POC Molecular Testing, Installation Support, Calibration, Verification, Training Material Localization, Instrument Performance Monitoring, Data Reporting, Cross-Cultural Communication, Fluency in English, Fluency in French, Healthcare Institution Training

Industry

Medical Equipment Manufacturing

Description

1. Provide technical training to distributor engineers and application specialists, conduct advanced troubleshooting, and evaluate service quality. 2. Support end users with instrument operation, workflow guidance, and POC molecular testing application training; provide Level 2 technical support. 3. Work with distributors to complete instrument installation, calibration, and verification, and troubleshoot hardware/software issues (remotely and on-site). 4. Localize and improve training materials, SOPs, and user manuals based on local language needs and usage scenarios. 5. Through on-site support and field visits, monitor instrument performance and testing quality; participate in EQA activities and data reporting. 6. Collect and relay issues raised by distributors and end users, producing structured reports to support product and R&D improvements. 1. Bachelor’s degree or above in Biomedical Engineering, Medical Laboratory Science, Molecular Biology, or a related field. 2. 3–5 years of technical support experience in molecular diagnostics, medical devices, or POC systems. 3. Experience training distributors and healthcare institutions; experience in West Africa or resource-limited settings is preferred. 4. Strong troubleshooting capability across hardware, reagents/consumables, and system-level issues. 5. Professional fluency in English and French as working languages, with strong cross-cultural communication skills. 6. Travel 50–70% in West Africa.

Responsibilities

The Field Application Scientist will provide technical training and support to distributor engineers and end users, ensuring high service quality and effective instrument operation. They will also monitor instrument performance and participate in data reporting and quality assurance activities.