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Field Applications Engineer (AMR Sales) at Ralliant

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Expertise, Pre-sales Support, Product Demonstrations, Technical Presentations, Solution Development, Customer Requirements, Technical Solutions, Post-sales Support, Customer Satisfaction, Problem-solving Skills, Communication Skills, Interpersonal Skills, Test and Measurement Instruments, Field Applications, Electrical Engineering, Computer Engineering

Industry

Electrical Equipment Manufacturing

Description

Serve as the technical expert, supporting pre-sales activities such as product demonstrations, technical presentations, and solution development. Collaborate closely with sales teams to understand customer requirements, identify technical solutions, and assist in closing deals. Provide post-sales technical support, ensuring customer satisfaction and successful implementation of test and measurement solutions. Engage directly with customers to solve technical challenges, offering tailored recommendations and guidance based on your in-depth product knowledge. Participate in customer training, workshops, and seminars to showcase best practices and help customers optimize the use of their equipment. Act as a liaison between customers and internal teams, providing feedback to drive product development and enhancements. Stay up-to-date with the latest advancements in test and measurement technologies and relevant industry trends. Bachelor's Degree in Electrical Engineering, Computer Engineering, or a related technical field. Proven experience in a technical support, field applications, or engineering role, ideally within the test and measurement industry. Strong technical expertise in test and measurement instruments, including oscilloscopes, power supplies, and related tools. Excellent communication and interpersonal skills to effectively engage with customers and cross-functional teams. Demonstrated problem-solving skills and the ability to work independently to address technical challenges. Willingness to travel up to 50% of the time to visit customers, conduct on-site support, and attend industry events. Enthusiasm for learning and adapting to new technologies and customer requirements.

Responsibilities

Serve as the technical expert supporting pre-sales activities and collaborate with sales teams to understand customer requirements. Provide post-sales technical support and engage directly with customers to solve technical challenges.