Field Applications Engineers at TURNTIDE TECHNOLOGIES INC
Gateshead NE11 0QA, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

24 May, 25

Salary

0.0

Posted On

19 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Manuals, Electronics, Notes, Power Electronics, Electric Motors, Storage Solutions, Battery Management Systems

Industry

Electrical/Electronic Manufacturing

Description

Turntide Technologies designs and manufactures best-in-class electric motors, power electronics, energy storage, and thermal equipment for all things that move.
Our mission is to accelerate the world’s transition to sustainable energy by providing innovative and efficient solutions for a cleaner future.
Turntide Technologies operates in North America, Canada, the UK, and India and serves customers in global markets and industries including off highway automotive, commercial vehicles, rail, marine, light vehicles, commercial buildings, and premium automotive. For more information, visit turntide.com.

THE REQUIREMENTS

  • Bachelors degree or above in Electrical, Electronics, or related engineering field. Relevant engineering or technical experience could also be considered.
  • Technical background or experience in one or more of the following or relevant:


    • Electric motors

    • Battery storage solutions / Battery Management Systems
    • Power Electronics (Inverters, DCDCs, OBCs)
    • Experience in working with customers in technical setting, including team problems solving and solution selling.
    • Ability to work from technical manuals, work instructions, work orders and follow-up of historic troubleshooting findings and notes.
    • Strong understanding of engineering fundamentals and principles
    • Commercial acumen and results driven.
    • Ability to quickly build a rapport with customers.
    • Must be able to travel domestically or internationally (sometimes with limited notice)
    Responsibilities
    • Working very closely with the sales team to support the installation, configuration, maintenance, troubleshooting, repair, and customer training of Turntide products or solutions remotely or at global customer locations.
    • Providing technical support to customers queries, RFQs, or design reviews related to Turntide’s products and ensure they are handled within the allotted time.
    • Verifying and validating product and systems configured or customised for customer usage to ensure the customer needs are met.
    • Collaborating with engineering team or domain expert to resolve difficult in-field issues in a prompt manner.
    • Partner with our Sales, Product & Engineering organizations to drive new business opportunities, improving the customer experience whilst bringing new customer insights back in-house for future product developments.
    • Supporting design for installation and maintenance activities as part of the development projects.
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