Field Applications Scientist - Mass Spectrometry at THERMO FISHER BIOPHARMA SERVICES PTE LTD

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mass Spectrometry, LC-MS Workflows, Proteomics, Lipidomics, Metabolomics, Biopharmaceutical Characterisation, Analytical Method Development, Technical Training, Customer Support, Troubleshooting, HPLC/UHPLC, Scientific Presentation, Problem Solving, Critical Thinking, Commercial Awareness, Technical Leadership

Industry

Biotechnology Research

Description

Work Schedule Standard Office Hours (40/wk) Environmental Conditions Able to lift 40 lbs. without assistance, Laboratory Setting, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials Job Description Field Applications Scientist – Life Science Mass Spectrometry (ANZ) Division: Chromatography and Mass Spectrometry Territory: Australia and New Zealand, based on the Eastern Coast of Australia Position Summary We are seeking a highly motivated Field Applications Scientist to support our Life Science Mass Spectrometry portfolio across Australia and New Zealand, to be base on the East Coast of Australia. This role supports LC-MS workflows across Proteomics, Lipidomics, Metabolomics, targeted small-molecule analysis, biopharmaceutical characterisation, clinical research, food safety and environmental testing. The successful candidate will work closely with customers, sales teams, service teams and business partners to deliver scientific expertise, application support, workflow optimisation and technical training that drive customer success and business growth. The role requires a high degree of autonomy, initiative and learning agility. The successful candidate will be expected to rapidly develop expertise across new technologies, software platforms, applications and workflows through self-directed and formal learning, scientific literature, hands-on experimentation and collaboration with internal and external subject matter experts. Success in this role requires curiosity, customer focus and a willingness to solve complex scientific problems in environments where formal training may be limited. Key Responsibilities: Customer and Application Support Provide pre-sales and post-sales technical support for Thermo Fisher Scientific Life Science Mass Spectrometry solutions in Australia and New Zealand. Deliver customer demonstrations, seminars, workshops and training programmes. Support customers in developing, optimising and troubleshooting analytical workflows and methods. Formulate and execute structured consultancy towards customer application success. Translate complex scientific concepts into practical solutions and customer value. Build trusted relationships with customers and become a recognised scientific partner within the region. Technical Expertise Provide technical support across current and legacy Thermo Fisher LC-MS systems, associated software and nano, micro and conventional flow HPLC/UHPLC platforms. Develop and maintain expertise across multiple application areas including Proteomics, Lipidomics, Metabolomics, Biopharma, Clinical Research, Food Safety and Environmental Analysis. Stay current with emerging scientific trends, technologies and competitive developments. Generate and share technical knowledge, application insights and best practices with customers and internal teams. Business Partnership Uphold Thermo Fisher Scientific 4i Values. Partner closely with sales teams to support opportunity development, qualification and closure. Contribute to business growth through technical leadership, customer engagement and identification of new application opportunities. Support product launches and strategic growth initiatives. Collaborate effectively with regional and global business units, product managers and technical experts. Continuous Learning and Innovation Independently develop expertise in new technologies, applications and workflows. Utilise scientific literature, training materials, peer networks and experimentation to build technical capability. Attend formal training courses and cross-train colleagues. Demonstrate ownership of personal development and actively contribute to the technical capability of the wider team. Embrace new technologies, including AI-enabled tools, to improve efficiency and customer outcomes. Qualifications and Experience Minimum Requirements Advanced degree with 5+ years of relevant experience. Degree in Chemistry, Biochemistry, Molecular Biology, Life Sciences or a related scientific discipline. Hands-on experience with LC-MS instrumentation and associated analytical workflows. Experience developing, troubleshooting and optimising analytical methods. Strong scientific problem-solving and critical thinking skills. Preferred Experience Experience with Thermo Fisher Scientific mass spectrometry platforms and software. Experience in one or more of the following application areas listed in Technical Expertise. Experience delivering structured training, scientific presentations and technical workshops. Experience supporting customers in regulated laboratory environments. Critical Success Factors The successful candidate will demonstrate: Strong learning agility and intellectual curiosity. Proven ability to independently acquire technical knowledge and apply it to customer challenges. Confidence operating in unfamiliar technical environments and rapidly building expertise. Ability to work effectively with limited supervision in a geographically dispersed organisation. Strong customer ownership mindset with a focus on delivering outcomes. Excellent communication and presentation skills. Ability to influence and collaborate across multiple functions and stakeholder groups. Commercial awareness and understanding of how technical support contributes to business growth. Travel Requirements Willingness to travel extensively throughout Australia and New Zealand (approximately 50%, higher when required). Valid Australian driver's license. Valid passport and ability to travel internationally when required. Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer. Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues. Flexibility: Balance your work and personal life with flexible arrangements. Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave. Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you. Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development. Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

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Responsibilities

Provide pre- and post-sales technical support and training for Life Science Mass Spectrometry solutions across Australia and New Zealand. Collaborate with sales and service teams to optimize analytical workflows and drive customer success and business growth.