Job Title: Field Assistant – Wound Care Support
Company: Omni Wound Physicians (OWP)
Department: Field Operations
Reporting To: Director of Field Operations
POSITION OVERVIEW
The Field Assistant – Wound Care Support provides logistical, operational, and administrative support during patient visits. This role ensures efficient, compassionate, and legally compliant wound care delivery on behalf of Omni Wound Physicians.
This position involves travel to patient homes, clinics, and healthcare facilities, assisting providers in care delivery while ensuring proper documentation, scheduling, and coordination. The Field Assistant operates within the scope of certification or training and complies with state and federal regulations. Certain clients may have intellectual disabilities and may exhibit behaviors requiring patience, understanding, and specialized communication techniques.
For per-diem roles, team members must be available to work at least four shifts per month to maintain employment.
CLINICAL AND OPERATIONAL SUPPORT
Assists physicians with wound care procedures, including:
Preparing and sterilizing medical supplies and instruments.
Maintaining aseptic techniques during wound dressing changes.
Taking photographs of wounds to document treatment progress.
Providing hands-on assistance with basic clinical tasks, such as applying dressings and ensuring patient comfort during procedures.
Supports minor non-invasive wound care procedures as directed by supervising providers, adhering to the scope of practice.
Administers approved medications as directed by the physician, within the scope of practice.
Adheres to physician instructions regarding patient care, seeking clarification from the Director of Field Operations or Chief Medical Officer (CMO) when needed.
Works effectively with clients who may have intellectual disabilities, applying de-escalation techniques or other communication strategies as required.
PATIENT INTERACTION AND EDUCATION
Communicates with patients and their families about wound care instructions, aftercare, and follow-up visits in coordination with the physician.
Provides patients and families with clear education on wound care management and preventive measures.
Demonstrates cultural competency by respecting diverse backgrounds and tailoring interactions to meet individual needs.
Collaborates with the interdisciplinary team to ensure patients receive comprehensive and coordinated care.
SKILLS AND COMPETENCIES
Strong organizational and time management skills.
Proficiency in using computers, handheld devices, and electronic tools for documentation, scheduling, and reporting.
Typing proficiency of at least 50 words per minute.
Ability to effectively communicate and write in English.
Bilingual proficiency in additional languages (e.g., Spanish, Mandarin) is preferred but not required unless otherwise specified based on regional needs.
Compassionate and professional demeanor with a focus on patient care.
WORK REQUIREMENTS
Flexibility to work full-time, including occasional weekends.
Authorization to work in the United States and provide proof of certifications or credentials as requested.
Ability to travel extensively within assigned regions, using a company-provided vehicle.
PHYSICAL REQUIREMENTS
Must be able to lift and carry medical equipment and supplies weighing up to 50 pounds.
Performs physical tasks such as bending, kneeling, and reaching to assist with patient care and manage supplies.
Extended periods of standing, walking, and moving between locations during the workday.
TECHNICAL REQUIREMENTS
Operates computers, tablets, and handheld devices for scheduling, documentation, and reporting.
Proficiency with EMR systems and other relevant software tools.
Typing proficiency of at least 50 words per minute.
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