SKILLS & EXPERIENCE REQUIRED:

Experience:

• Previous experience in care (senior support worker / team leader).
• Some supervisory experience preferred.

Knowledge:

• Understanding of safeguarding, CQC expectations, and person-centred planning.
• Comfortable with digital care systems.

Skills:

• Confident communicator with strong interpersonal skills.
• Organised, reliable, and calm under pressure.
• Motivated to learn and step up into management.

Values:

• Compassionate, trauma-informed, dignity and rights-focused.

Other:

• UK driving licence; ability to travel for community visits as needed.

ABOUT THE ROLE:

We’re seeking an enthusiastic Field Care Supervisor to play a key role in supporting the safe and effective delivery of services in the community.
This role is designed as a developmental pathway: you’ll receive mentorship, training, and guidance with a clear view to progress into a Deputy Manager position within 6 months, provided you demonstrate capability, leadership, and alignment with our values.

WHAT YOU’LL DO:

Care Quality & Oversight:

• Carry out visits, spot checks, and service user reviews in the community.
• Support with risk assessments, care plan reviews, and outcomes.
• Ensure high standards of person-centred, trauma-informed care.

Staff Supervision:

• Provide day-to-day support and guidance for care staff in the field.
• Assist with inductions and competency sign-offs.
• Deliver supervisions and contribute to appraisals with support from management.

Governance:

• Support Deputy/Registered Managers with audits, EMAR checks, and action plans.
• Ensure adherence to safeguarding, MCA/DoLS, and CQC regulations.
• Record and escalate incidents, contributing to lessons learned.

Communication:

• Act as a point of contact for families, professionals, and staff in the community.
• Attend MDT meetings, reviews, and planning meetings as appropriate.

Service Development:

• Support mobilisation of new packages and promote a culture of continuous improvement.
• Champion digital care records and innovation in frontline practice.

Pathway to Deputy Manager:

• Work closely with your Deputy and Registered Manager to build leadership capability.
• Undertake structured training in quality, governance, and people management.